Previous experience in customer service, sales, retail, hospitality, or a similar field is a plus, but not required . North Carolina Farm Bureau Insurance in Durham is seeking a motivated Office Representative to join our team.
Numbers & Facts
Location
Durham, NC
Job Type
Full-time
Industry
Other/Not Classified
Company Size
1 to 9 employees
Website
https://www.fbfs.com/about-us/company-information
Description
Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Build Your Career with a Team That Invests in You
Are you friendly, outgoing, and enjoy helping people? Are you looking for an opportunity to build a rewarding career with a supportive team?
North Carolina Farm Bureau Insurance in Durham is seeking a motivated Office Representative to join our team. No insurance experience is required—we're looking for someone with a positive attitude, strong communication skills, and a willingness to learn. We'll provide the training and support you need to grow in the insurance industry.
What You'll Do
Welcome and assist customers by phone, email, and in person.
Build positive relationships with new and existing customers.
Answer questions and help customers with their insurance needs.
Schedule appointments and follow up with clients and lead.
Learn about insurance products and help educate customers on their options.
Support the agency with customer service, sales, and day-to-day office needs.
Maintain accurate customer records and documentation.
Participate in training and professional development.
What We're Looking For
Friendly, professional, and dependable personality.
Strong communication and people skills.
Positive attitude and willingness to learn.
Organized and detail-oriented.
Comfortable learning new computer systems.
Ability to work well with a team.
Previous experience in customer service, sales, retail, hospitality, or a similar field is a plus, but not required.
Why Join Us?
Training and mentorship provided.
Licensing support for qualified candidates.
Supportive, team-oriented work environment.
Opportunities for professional growth and advancement.
Chance to build a long-term career in the insurance industry.
Work with a respected company serving the Durham community.
If you're a people person who is eager to learn, grow, and build a career, we'd love to hear from you!
Apply today and take the first step toward a rewarding career with North Carolina Farm Bureau Insurance in Durham.
About Company
At Farm Bureau Financial Services, we’re about more than insurance, more than products, more than the bricks and mortar that make up our buildings. We’re about you – your family, your home, your future.
Our story began in 1939 in Des Moines, Iowa, when the state Farm Bureau founded Iowa Farm Mutual Insurance Company to meet the unique liability insurance needs of farmers. As the company grew, services including auto insurance, home and property insurance, and life insurance were added. Today, our agents build relationships with people from all walks of life to help them protect what matters most and prepare for the future. We’re 1,600 employees and 4,000 field associates strong, and when your life twists and turns, you can depend on your local Farm Bureau agent to be there for you, providing the knowledge and experience to make insurance simple.