Title: Office Receptionist
Supervised by: Dr. Aldon B. Williams, MD
Description:
Interventional Pain Management practice seeks a full-time office receptionist with a minimum of 5-7 years of work experience. Medical Practice receptionist experience is preferred, although not required. This individual needs to be able to effectively multi-task and work in a fast-paced environment. Candidates should possess an approachable, friendly, and people-oriented disposition with a high degree of professionalism. The office receptionist is an especially important position in patient and guest experience.
Responsibilities:
- Greet and welcome patients and visitors
- Check-in patients
- Notify staff of patient arrival
- Answer phones and direct phone calls
- Schedule patients and confirm appointments
- Enter confidential patient information into electronic medical records database (eMD)
- Collect payment/co-payments for office visits/procedures
- Maintain a clean and safe office waiting area and restrooms
- Maintain inventory of office supplies and patient refreshments
- Oversee inventory of office supplies and patient refreshments
- Oversee non-clinical office equipment such as credit card machines, Sonos(music) system,televisions et.
Qualifications:
- Minimum of high school diploma required with some college or post-secondary education preferred.
- Knowledge and experience with Microsoft Office required (specifically Excel).
- Possess strong verbal and written communication.
- Required to learn eMD-electronic medical record technology
- This position has extensive patient and guest contact, and a customer-oriented focus is necessary.
- The Individual is excepted to demonstrate strong teamwork skills and collaborate effectively with colleagues.
- Required to work under pressure with professionalism and be able to multi-task.
- Demonstrate good listening skills.
- Posses a willingness to participate in continuing education and ongoing training.
- Sales experience is helpful.
- Bilingual is helpful but not required.
Other:
- This office receptionist position is a full-time position. (30 hour per week)
- Work will be performed primarily in the Boerne office, however also in the San Antonio office when necessary:
- Boerne Office: 916 River Road, Suite 100
- San Antonio Office: 4242 Woodcock Drive, Suite 100