Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking an experienced Office & Print Services Coordinator (2nd shift) to provide workflow oversight, team support, and hands-on service delivery across office and print services functions. This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and takes pride in delivering exceptional customer service.
What You'll Do:
As the Office & Print Services Coordinator, you will play a key role in ensuring efficient daily operations while supporting attorneys, staff, and clients with a variety of office and print services needs.
Key Responsibilities:
- Monitor daily workflow across Office and Print Services functions.
- Prioritize and assign work to ensure timely completion of requests.
- Serve as the first point of escalation for service-related issues.
- Respond promptly to requests for assistance and information.
- Build and maintain strong relationships with attorneys and staff.
- Train, onboard, and mentor team members to support ongoing development.
- Ensure adherence to established service standards and procedures.
- Identify opportunities for process improvements and operational efficiencies.
- Track service performance metrics and workload trends.
- Support team scheduling, coverage planning, and coordination.
- Coordinate with external print vendors and suppliers.
- Manage office supply inventory and coordinate replenishment orders.
- Provide mail, delivery, distribution, and general office services support.
- Assist with print production and related services as needed.
- Perform other duties as assigned.
What We're Looking For:
Required Qualifications
- High school diploma or equivalent (GED).
- Understanding of workplace professionalism and customer service best practices.
- Ability to work on-site and maintain regular in-person attendance.
- Strong communication, organization, and problem-solving skills.
Preferred Qualifications
- 1+ year of experience in an office services, mailroom, print services, or customer service environment.
- Basic knowledge of office equipment, including copiers, printers, and postage machines.
- Proficiency with email, Microsoft Office, and general computer applications.
- Experience coordinating workflows or supporting team operations is a plus.
Physical Requirements:
- Frequent standing, walking, pushing, pulling, or moving objects
- Medium/Heavy lifting requirements up to 50lbs, exert force 10-25lbs.
- It requires the ability to communicate effectively using speech, vision, and hearing.
- The work requires the use of hands for simple grasping and fine manipulations.
- The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights, involving the use of carts, dollies and /or hand trucks
This position requires regular in-person attendance due to the collaborative and interactive nature of the role. Work Hours: Monday – Friday, 10:30am – 7:30pm.
Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva. Equal Employment Opportunity Employer.
Applicant Disclosures
Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act
Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act
Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act
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