Join a Growing Logistics Team Where Your Work Makes a Difference
We are seeking a highly organized, customer-focused Office Operations Specialist to become an essential part of our client’s team. If you enjoy variety in your day, thrive in a fast-paced environment, and take pride in keeping operations running smoothly, this could be the opportunity you've been looking for.
In this role, you'll serve as a vital connection between customers, office staff, and the warehouse team. From processing customer orders and preparing shipping documentation to supporting billing and day-to-day operations, you'll play a key role in ensuring every order is handled accurately and efficiently.
This is a long-term opportunity with a well-established Memphis company that values dependability, teamwork, and exceptional customer service.
What You Will Do
- Process customer orders accurately and efficiently
- Provide exceptional customer service
- Prepare warehouse and shipping documentation
- Coordinate order details with warehouse personnel to ensure timely fulfillment
- Communicate with customers regarding orders, inventory, and shipments
- Support billing, invoicing, and other administrative functions
- Maintain accurate records and operational data
- Cross-train in multiple office functions to provide operational support as needed
- Collaborate with team members to identify opportunities to improve efficiency and customer service
What We're Looking For
- At least 5 years of experience in office operations, order processing, logistics, distribution, customer service, or a related administrative role
- Strong organizational skills with exceptional attention to detail
- Excellent computer skills and the ability to learn new systems quickly
- Ability to manage multiple priorities while maintaining accuracy
- Outstanding communication and customer service skills
- A dependable, proactive team player who enjoys solving problems and helping others
- Experience in warehouse, logistics, manufacturing, or distribution environments preferred
Why You Will Love This Opportunity
- Join a respected and established logistics company
- Stable, long-term career opportunity
- Collaborative team environment where everyone contributes
- Diverse responsibilities that keep each day interesting
- Opportunity to learn multiple areas of the business through cross-training
- Make a direct impact on customer satisfaction and operational success
- 401(k) with matching
- Paid Time Off