Balance Media is an award-winning, mission-driven television and film production company. We produce the series Weathered for PBS-focusing on climate science, extreme weather, and climate solutions-with past work for clients including National Geographic, NASA, and Vice. As a small and growing team, every role directly advances our mission to bring fact-based, socially and environmentally positive media to a large audience.
The Role
We are looking for a resourceful, highly organized, and communicative Office & Operations Coordinator to spend one full day a week at our studio, keeping our operations humming and our community engaged.
This role blends administrative and compliance tasks with operations problem-solving and lightweight creative communications through social media and Patreon.
Nice to have experience in any of the following:
- Business/Non-profit administration/operations
- Non-profit/small business bookkeeping and tax preparation
- Communicating with local, state, and federal entities for tax, insurance, and other types of compliance
- Basic digital security
- Quickbooks
- Gusto
- Patreon
- Media Production
Must have experience in:
- Google Workspace
- Social media (e.g., Instagram, etc)
To apply:
- Send a resume or similar plus a cover letter of up to one page including who you are, why you'd like to work with Balance Media, and why you're the person for this job.
- Applications without a cover letter will not be considered.
- Include the word APPLICATION in your email subject
Weekly Workflow Breakdown (Approx. 8-Hour Shift)
- Administrative, Compliance & Tax Coordination (~3-4 hours):
- Serve as the communication hub between our leadership, external bookkeeper, and tax preparer.
- Research and complete state administrative filings (e.g., updating remote employee records with state departments, mailing or faxing S-corp documentation to state revenue offices).
- Manage and troubleshoot payroll account updates or adjustments in Gusto.
- Keep administrative records organized and confirm all state and tax filings receive formal confirmation receipts.
- Audience Engagement & Social Media (~1 hour): Draft and schedule a weekly social media post highlighting our recent work, educational content, or production updates.
- Community & Patreon Updates (~1 hour): Collaborate with a rotating team member to draft, format, and publish our weekly Patreon community update.
- General Office Support & Buffer (~2-3 hours): Handle incoming mail, monitor essential office administrative workflows, document step-by-step processes for recurring tasks, and help keep the workspace running smoothly.
What We're Looking For
- Resourceful Problem-Solver: Comfortable looking up state agency instructions, using modern tools (Google, AI, tutorials) to navigate unfamiliar administrative portals, and asking questions when stuck.
- Detail-Oriented & Dependable: You check your work, track documents until they are confirmed received, and catch small errors before they turn into headaches.
- Clear Communicator: Able to write clean, engaging social copy and keep professional email correspondence prompt and organized.
- Values Alignment: Motivated to contribute to a collaborative, inclusive workplace dedicated to science-backed climate, environmental, and social storytelling.
About Us
We foster an environment that actively embraces diverse backgrounds, identities, and perspectives, in front and behind the camera. We maintain zero tolerance for workplace disrespect. We are also committed to helping our team learn on the job, develop new skills, and grow professionally.