General Summary:
Candidate needs to be proficient in medical office administrative tasks, such as patient scheduling, insurance verification, registration, check in/out procedures, maintaining medical records. Must have excellent customer service and communication skills. Ability to work in a fast-paced healthcare setting and collaborate with other team members. Experience with electronic health records. Proficient in Microsoft Office Suite. Basic understanding of behavioral health care.
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
- Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily.
- Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED
- High school diploma or equivalency - 1 year of applicable cumulative job specific experience required.
- *Note: Required professional licensure/certification can be used in lieu of education or experience
Additional Information
- Organization: Henry Ford Health Eastwood Behavioral Health
- Department: Eastwood Southfield
- Shift: Day Job
- Union Code: Not Applicable