Office Operations Assistant - Ambulatory Physical Therapy / Part Time / 20 hrs

Schedule: Mon/Wed 7am-5:30pm, Friday 6am-2:30pm

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.| Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.| Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.| Provides general office and clerical support to assigned area.

Requirements:

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Preferred:

• Customer Service experience
• Medical billing
• Comfortable with Microsoft Word and Teams
• Use of electronic medical records- EPIC

Additional Information

• Organization: Henry Ford Health Genesys Hospital
• Department: Amb PT Grand Blanc Ortho
• Shift: Day Job
• Union Code: Not Applicable