Office of the Registrar Student Assistant 26-27- FWS Only

Request to Recruit Information

Position Recruitment Information

Job Title Office of the Registrar Student Assistant 26-27- FWS Only Student Position Type Federal Work Study Appointment Type Part-Time FTE Work Schedule

Flexible schedules are available within the departmental hours: Monday - Friday 8:00am to 5:00pm; Commencement weekend exception will apply.

Department Manager Hiring Manager Kristina Herrera Number of Vacancies 4

Position Summary Information for Announcement

University Overview

Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university-it's a home for passionate individuals like you.

At the University of La Verne, we embody four core values that set us apart-Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you're fueled by these principles and are eager to make a meaningful impact, your journey begins here.

With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.

Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!

Diversity Statement

The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.

Job Description Summary

The primary responsibility of the Student Assistant is to support the day-to-day functions of the Office of the Registrar, including acting as the first point of contact for students, staff, faculty, and the general public who walk into or call our office. The student assistant will support professional staff with general office duties, including but not limited to: receiving, processing, and mailing transcript requests, processing and distributing incoming mail, answering the departmental phone line, directing the La Verne community as appropriate to departmental staff, processing photo ID requests, scanning and indexing student record documentation, and other general office duties. As with all positions in this office, it is of utmost importance that the student workers maintain a friendly, professional, and helpful attitude toward students, parents, faculty, and other professional staff throughout the university wide departments.

Specific Duties

FRONT DESK:

• Greet the La Verne community and general public with excellent customer service while adhering to FERPA regulations at the front counter, main Registrar phone line, and main Registrar email account.
• Receive and distribute departmental mail.
• Receive, process and mail transcript requests made online, in person, or by mail. Answer general questions about how to order transcripts, view unofficial transcripts, etc.
• Assist with processing photo IDs, including taking ID photos.
• Answer departmental phone line.
• Perform clerical tasks including, but not limited to, word processing, photocopying, filing, faxing, and other general office duties as directed by professional staff within the Registrar's Office.

RECORDS:

• Under supervision from professional staff, scan and index student documentation to their official student records; verify indexing of records and mark hard copies for destruction.

COMMENCEMENT:

• Assist with Commencement-related activities as directed by professional staff within the Registrar's Office.

MISCELLANEOUS DUTIES

• Other tasks as assigned by professional staff within the Registrar's Office.

Minimum Qualifications

• Must be a current University of La Verne student with Federal Work Study eligibility for the 2026-2027 academic year
• 1 year of customer service experience
• General office equipment experience
• Working knowledge of computer usage
• Attention to detail
• Data entry experience
• Ability to work independently and be reliable

Preferred Qualifications Benefits Summary

Employees are eligible for the following benefits:

One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.

University of La Verne Defined Contribution Retirement Plan - can contribute employee voluntary contributions, excluding wages derived from federal work study funds.

In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.

Covered under the University of La Verne Workers Compensation Insurance.

Location La Verne Main Campus If Other, please specify. Physical Demands Summary

The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally.

Do the essential functions of this job require lifting? No If yes, list maximum weight and duration Describe work environment

Hiring Pay Rate

Hourly Rate $16.90

Posting Detail Information

Posting Number 2024-251570SE Special Instructions to Applicants Open Date 07/23/2026 Close Date 10/01/2026 Open Until Filled Yes Quick Link https://laverne.peopleadmin.com/postings/15577

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• What do you think are some key factors in giving students, faculty, and staff, quality service?

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents