Office of Student Life - Student Life Office Assistant
High Point University
High Point, NC
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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Communication Skills, Customer Service Tools, Customer Support/Service, Interpersonal Skills, Leadership, Multitasking, Problem Solving Skills, Social Media, Team Player, Telephone Skills
LOCATION
High Point, NC
POSTED
7 days ago
Job Title: Student Life Office Assistant
Department: Office of Student Life
Supervisor: Tianna Stover & Bradley Taylor
Starting Rate of Pay: $8.00/hour
Length of Time: Eligible for rehire on a semester basis
Department Description
The Office of Student Life strives to model the value of service by improving the daily lives of the HPU family as a single source of knowledge for student life, engagement and residential living information. As a student employee, you will gain experience in customer service, leadership, problem-solving and teamwork.
Job Description
Student Life Office Assistants will provide HPU students, faculty, staff and families with first-class customer service in a solution-oriented team. They maintain a comprehensive knowledgebase of High Point University and the breath of resources, programming and events offered by the Office of Student Life.
Job Location/ Hours Required
The candidate will perform most/all job duties at the Office of Student Life in Slane Student Center. Hours may vary depending on the job requirements; however, the maximum number of hours a student employee may work per week is 20 hours. This position requires a minimum of 8 hours per week.
Responsibilities:
Provide unmatched customer service to all students, faculty, staff and visitors
Serve as a resource to the campus community by addressing the needs of walk-in visitors and by answering incoming phone calls
Communicate the University's mission and answer basic questions about HPU and Student Life policies, procedures, events and resources
Recognizes sensitive internal information and exercises discretion
Ability to work assigned shifts throughout the week (days and evenings), some weekends and special events
Execute multiple projects and job functions with efficiency
Assist with residence life roommate introductions
Attend all required training and staff meetings
Other duties as assigned
Required Qualifications:
Applicants should possess exceptional interpersonal skills, savvy communication and be comfortable communicating with others. Students must maintain a GPA of 2.75 or higher, be in good standing with Student Life and maintain a professional social media presence to remain eligible for this position.
Desired Skills:
Must have a minimum 2.75 overall GPA
Self-starter and the ability to absorb information quickly
Strong communication skills
On-campus involvement with clubs and organizations