Office Manger

One You Love Homecare Lakeland

Lakeland, Florida

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JOB DETAILS

SKILLS

Auditing, Best Practices, Communication Skills, Customer Support/Service, Driver's License, Federal Laws and Regulations, Franchise Management, Home Care, Interpersonal Skills, Leadership, Licensing, Maintain Compliance, Microsoft Office, Multitasking, Office Management, On Call, Operations, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Performance Reviews, Quality Assurance, Quality of Life, Record Keeping, Regulations, Regulatory Compliance, Service Delivery, State Laws and Regulations, Team Lead/Manager, Telephone Skills, Worker's Compensation

LOCATION

Lakeland, Florida

POSTED

30 days ago

Responsive recruiter

Benefits:

Paid Holidays
Work-Life Integration & Family Support
Professional Development & Education Support
Flexible Work Options
Workers' Compensation
Competitive Wages/Salaries
Community & Purpose-Driven Benefits
Convenience & Lifestyle Perks
Bonus based on performance
Competitive salary

Schedule / Expected Work Hours:

M-F 9-5; with some on-call responsibilities

Job Summary

The Office Manager oversees the day-to-day operations of the home care agency, ensuring compliance with all regulations, delivering quality client care, and leading a team of caregivers. This role is both strategic and hands-on, requiring strong leadership, problem-solving, and interpersonal skills.

Responsibilities

Lead daily operations, ensuring efficient workflow and adherence to all local, state, and federal regulations.
Oversee and manage agency policies, procedures, and service standards.
Manage critical functions including scheduling and seamless client service delivery.
Oversee full staff lifecycle, from recruitment and training to supervision and performance evaluations for field staff.
Ensure adequate caregiver coverage and expertly manage call-outs and emergencies.
Maintain meticulous records and conduct regular audits for quality assurance and compliance.
Prepare for and respond to all licensing inspections while continually monitoring key performance metrics.

Qualifications

At least 1 year of management experience in home care, healthcare, or a related service industry.
Strong leadership, organizational, and communication skills.
Knowledge of home care regulations and best practices.
Proficiency in scheduling systems and Microsoft Office Suite (experience with Wellsky preferred).
Proven ability to multitask, delegate, and manage crises.
Exceptional interpersonal skills.
Valid driver's license and reliable transportation.

Company Overview

At One You Love Homcare, we are dedicated to enhancing the quality of life for our clients by providing compassionate, dependable, and personalized non-medical home care services. Our caregivers are the heart of what we do, and we are committed to supporting them with training, flexible scheduling, and a meaningful work environment.

We’re more than caregivers…We’re like family!

Compensation: $45,000.00 per year

One You Love Homecare provides high-quality, compassionate, non-medical home care services to help our clients live with dignity and independence. Our employees play a key role in delivering exceptional care to every person we serve, allowing them to continue living comfortably, safely, and independently in their own home.

Are your ready to make a difference in someone’s life? An exceptional caregiver has many different talents, in addition to an honest, strong and compassionate personality. We train and manage all our caregivers, and there are currently caregiver jobs to fit any experience level.

Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to One You Love Homecare Corporate.}

Office Manger

One You Love Homecare Lakeland

Lakeland, Florida

About the Company

One You Love Homecare Lakeland

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