Sign upLog in

Office Manager - State Farm Agent Team Member

Mark Rossmiller

Riverview, Florida

Apply
JOB DETAILS
SKILLS
Administrative Skills, Billing, Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Service Management, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Farm Management, Fast Food, Financial Services, Health Insurance, Health Plan, Insurance, Microsoft Windows Operating System, Office Management, Organizational Skills, Polish Language, Presentation/Verbal Skills, President's Club, Problem Solving Skills, Risk Management, Sales, Team Lead/Manager, Team Player, Vietnamese Language, Vision Plan, Writing Skills
LOCATION
Riverview, Florida
POSTED
3 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Relocation bonus
  • Vision insurance
ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Mark Rossmiller - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Mark Rossmiller - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products. 
QUALIFICATIONS:
  • Excellent communication skills - written, verbal, and listening
    Highly organized and detail-oriented
  • Experience in customer service required
  • Experience in  managing customer service preferred
  • Experience in sales preferred
  • Proactive in problem-solving
  • Able to work in and manage a team environment
  • Experience in Windows computer applications
  • Able to coordinate and collaborate with others to achieve agency goals.
  • Able to succeed in a fast-paced environment
  • Able to obtain Property and Casualty License
  • Able to obtain Life and Health License
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Health benefits
  • Growth potential/opportunities for advancement within my agency
Compensation: $70,000.00 - $150,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the Company

M

Mark Rossmiller