Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Overview:We’re looking for a highly organized and proactive Office Manager to lead a small team, oversee daily administrative operations, and ensure the office runs efficiently. This role plays a key part in business growth by supporting sales efforts and maintaining strong customer relationships.
The ideal candidate will be a strategic problem solver who can take on responsibilities from the Agent, allowing for a smoother workflow and enhanced productivity.
Who You Are:You thrive in a fast-paced, high-pressure environment and have exceptional organizational skills. You’re a dependable leader who fosters a positive workplace culture, avoids office drama, and keeps the team motivated and accountable.
Key Responsibilities:- Lead and manage the team, ensuring accountability and efficiency.
- Oversee daily office operations and administrative functions.
- Monitor sales tasks, policy updates, and customer follow-ups in the ECRM system.
- Serve as the first point of contact for team questions and issue resolution.
- Ensure CSR employees and Sales Reps are meeting goals and completing assigned tasks.
- Manage high-value client accounts and ensure top-tier service.
- Organize and distribute tasks from the Agent’s email as needed.
- Handle employee scheduling, PTO requests, and ensure proper office coverage.
- Review and distribute timecards, ensuring accuracy before submission.
- Maintain a smooth workflow by delegating tasks and ensuring follow-through.
What You Bring:- Excellent written and verbal communication skills.
- Strong leadership and team management abilities.
- Outstanding organizational skills with attention to detail.
- A proactive mindset with problem-solving skills.
- Dedication to customer service and business growth.
- Proficiency in computer applications, particularly Windows-based systems.
- Ability to multitask and work effectively in a team environment.
If you’re ready to take on a leadership role in a dynamic office setting and help drive business success, we’d love to hear from you!