Office Manager Southwest FL

An established and growing specialty medical practice is seeking an experienced, organized, and patient-focused Office Manager to oversee the daily operations of multiple office locations throughout Southwest Florida. The ideal candidate is a proactive leader with strong operational, staffing, and revenue cycle management experience who can build efficient workflows and high-performing teams.

Position Summary
An established and growing specialty medical practice is seeking an experienced, organized, and patient-focused Office Manager to oversee the daily operations of multiple office locations throughout Southwest Florida.
This is a hands-on leadership role for someone who is comfortable managing both administrative and clinical office functions while partnering closely with providers to deliver an exceptional patient experience. The ideal candidate is a proactive leader with strong operational, staffing, and revenue cycle management experience who can build efficient workflows and high-performing teams.

Key Responsibilities
Operations Management

• Oversee daily front-office and back-office operations.
• Ensure an efficient and positive patient experience.
• Develop and implement office procedures, workflows, and best practices.
• Monitor productivity, operational performance, and key performance indicators.
• Manage office inventory, supplies, equipment, and vendor relationships.

Front Office Leadership

• Support patient scheduling, registration, check-in/check-out, and customer service.
• Oversee insurance verification, prior authorizations, referrals, and patient communications.
• Handle escalated patient concerns with professionalism and empathy.

Clinical & Back Office Support

• Assist with patient flow and provider support as needed.
• Coordinate clinical workflows and documentation processes.
• Support wound care, DME dispensing, and other clinical office functions when necessary.
• Collaborate with providers to improve efficiency and patient outcomes.

Revenue Cycle Management

• Oversee medical billing, coding, collections, insurance verification, and reimbursement processes.
• Ensure revenue cycle activities are completed accurately and efficiently.
• Identify opportunities to improve financial performance and operational effectiveness.

Team Leadership

• Recruit, train, coach, and supervise administrative and clinical staff.
• Foster a positive, accountable, and collaborative team environment.
• Conduct performance evaluations and provide ongoing staff development.

Compliance

• Ensure compliance with HIPAA, OSHA, and applicable healthcare regulations.
• Maintain accurate records and operational standards across all locations.

Qualifications

• Medical office management experience strongly preferred.
• 3+ years of office management experience is preferred; however, exceptional candidates with less experience will be considered.
• Experience managing medical office staff and daily operations.
• Strong understanding of:
  • Medical billing and coding
  • Insurance verification
  • Prior authorizations
  • Revenue cycle management
  • Scheduling and patient workflow management
• Experience with EMR/EHR systems.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and thrive in a fast-paced healthcare environment.

Preferred Experience

• Podiatry
• Orthopedics
• Multi-provider specialty practices
• Surgical scheduling
• Wound care
• Durable Medical Equipment (DME) workflows