Office Manager, Outpatient Mental Health Center

What to expect 

 This is a department level manager position requiring general and specific knowledge of records management, data management, office management and related activity. The Office Manager is responsible for daily operations of the office staff and provides support to providers. Primary responsibilities include oversight of support staff and management of their job responsibilities; oversight of provider scheduling, management of provider caseloads, appointment management (reducing the NS rate), maintain personnel records, assistance with the maintenance of the EHR records and management of the office environment.

What you’ll get from us

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: 

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation 

• Comprehensive medical, dental and vision benefits for benefit eligible positions 

• 403b retirement match 

• Generous paid-time-off for benefit eligible positions 

• Complimentary Employee Assistance Program (EAP) 

• Generous mileage reimbursement program 

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. 

What we need from you

•  Bachelor’s degree in business administration or relevant field; relevant experience without a Bachelor’s Degree may be considered with the possession of a High School Diploma (or equivalent). Experience in office administration and staff supervision in a health care setting preferred.
• Intermediate computer skills required. Experience with Microsoft Office recommended, EMR systems a plus.
• Ability to manage administrative support staff and ensure all tasks are completed in a timely manner with little to no supervision.
• Knowledge of Medicaid, Medicare, and/or Maryland Public Mental Health System a plus.
• Ability to maintain appropriate boundaries and to maintain HIPPA Privacy regulations at all times.
• Excellent oral and written communication skills; excellent organizational skills and attention to detail; ability to multi-task in fast-paced work environment.
• Demonstrated ability to encourage teamwork and support office morale.
• Ability to take initiative and work independently.
• Experience with general computer and database software; previous experience with electronic health record a plus.

WHY SHEPPARD PRATT? 

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives! 

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