Office Manager - Office of Public Engagement, College of Veterinary Medicine

Office Manager - Office of Public Engagement, College of Veterinary Medicine

iLearning Center, College of Veterinary Medicine

Job Summary

The Office Manager provides administrative and operational support for the Office of Online Programs and Extension (OPE) and its portfolio of graduate, certificate, professional, and continuing education programs. This position coordinates program administration, student and client services, financial processes, and events. The Office Manager works closely with OPE faculty and staff and serves as a key point of contact for students, prospective students, program participants, and university partners.

Duties & Responsibilities

• Program, Student and Client Services

• Coordinate administrative processes supporting prospective students, applicants, enrolled students, and professional education participants from initial inquiry through program completion.

• Support admissions, enrollment, recruitment, and program communications, including maintaining records and information in Slate and other university systems.

• Provide administrative support for OPE academic and professional programs, including registration, scholarships, program records, certificates, classroom scheduling, and other program needs.

• Respond to student and client questions and coordinate with faculty, staff, and university offices to resolve issues and provide a high level of service.

• Support the implementation of new programs and initiatives as the OPE portfolio grows.

• Receives incoming email for the program and designated members of the unit staff and responds to items within scope and responsibility

• Establishes and revises calendars of designated members of the unit staff.

• Financial and Business Operations

• Coordinate routine financial activities, including invoicing, accounts receivable, account reconciliation, purchasing, travel, honorariums, and P-Card/T-Card transactions.

• Process and maintain financial documentation associated with programs, agreements, MOUs, and external partnerships.

• Monitor financial transactions and work with college and university business offices to ensure accuracy and compliance with university procedures.

• Maintain organized and accurate financial and business records.

• Events and Office Operations

• Coordinate and support OPE events, including orientations, graduation activities, student events, recruitment and outreach events, and professional education programs.

• Manage event logistics such as facilities, registration, materials, communications, travel, and participant support.

• Maintain administrative procedures, records, shared resources, and other systems necessary for efficient office operations.

• Provide administrative support and backup coverage across OPE programs and activities as needed.

• Identify opportunities to improve administrative processes and office efficiency.

Physical Demands and Working Conditions

Frequent use of the computer and phone.

Ability to manage multiple deadlines in a fast-paced environment.

Persons allergic to animal dander, dust, pollen, hay, etc. may experience discomfort in this position.

Minimum Qualifications

Per SUCSS Class Spec High school diploma or equivalent. Two (2) years (24 months) of work experience comparable to the third level of this series.

Preferred Qualifications

• Experience in program administration, student services, business operations, or administrative support.
• Experience with financial transactions, account reconciliation, invoicing, purchasing, or travel.
• Experience supporting academic programs, admissions, enrollment, or events.
• Experience with Slate or similar CRM or student information systems.
• Experience working in higher education or a similarly complex organization.

Knowledge, Skills and Abilities

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines.
• Strong written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively.
• Commitment to providing responsive and professional service.
• Ability to exercise sound judgment and handle confidential information.
• Ability to learn university systems, policies, and procedures.
• Ability to adapt to changing priorities and support a growing portfolio of programs.

Appointment Information

This is a 100% full-time Civil Service 3266 - Office Manager position, appointed on a 12-month basis. The expected start date is as soon as possible after 11/16/2026. The budgeted salary range for the position is $47,915-$52,901. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on October 30, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Holly Fuson, hjayne@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.

Requisition ID: 1038778

Job Category: Administrative Support

Apply at: https://jobs.illinois.edu