Office Manager-Farmers Insurance Agency

We are seeking a motivated, organized, and customer-focused Office Manager to join our Farmers Insurance agency. The Office Manager will play a key role in keeping the agency running efficiently while providing exceptional service to our clients and supporting our insurance team.

The ideal candidate is a confident communicator who enjoys working with people, takes initiative, and can effectively manage multiple priorities in a fast-paced office environment.

Salary Range: $50000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Flexible Schedule

Responsibilities

• Oversee the day-to-day operations of the insurance agency office

• Provide excellent customer service to existing and prospective clients

• Manage scheduling, office communications, and administrative tasks

• Assist with policy servicing, documentation, renewals, billing questions, and client follow-up

• Support the agency owner and insurance producers with administrative and operational needs

• Monitor office procedures and help improve efficiency and customer experience

• Follow up with clients regarding outstanding documents, payments, renewals, and service requests

• Assist with onboarding and training new team members as needed

• Help maintain compliance with company and agency procedures

• 2+ years of office management, administrative, customer service, or insurance experience preferred

• Property & Casualty insurance experience or licensing is a plus

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Comfortable using computers, email, Microsoft Office, and agency management systems

• Ability to multitask while maintaining attention to detail

• Professional, dependable, and positive attitude

• Strong problem-solving and follow-through skills

• Ability to work independently while also supporting a team