SUMMARY
The Office Manager will be a key member of the Region. They will report to the Regional Program Director and oversee administrative operations. As such, we seek a detail-oriented, organized and customer service expert who will excel at the duties and responsibilities outlined below. The Office Manager will be responsible for administrative duties and be a resource for staff.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Ensures that the Clinic is in compliance with Red Rock BHS policies and CARF standards
- Serves as the liaison between the Regional Program Director, clinicians, medication clinic, and Regional Business Coordinator
- Works with the Regional Program Director to coordinate the credentialing of each clinician (CAQH) for 3rd party insurance
- Maintains and monitors records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations
- Assists clients with billing-related matters; assisting clients and/or staff in resolving insurance-related problems Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
- Exceptional customer service
- Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment.
- Participates in ongoing in-service education programs and staff development programs
- Attends staff meetings, workshops, and seminars to learn Agency policy, rules, regulations, and procedures
- Performs other duties as required
QUALIFICATIONS
- Relevant Bachelor's Degree preferred
- Previous program development and supervisory experience a plus
- Basic computer skills
PHYSICAL REQUIREMENTS
- Must have the ability to stand or sit for long periods of time
- Must have the ability to lift, push, or pull a minimum of 25 pounds
- Ability to travel approximately 10% of the time
- Ability to use telephone, PC, fax machine, copy machine, and printer
HOW WE TAKE CARE OF YOU!
- We pay a generous portion of your Health Insurance
- Low-cost Dental and Vision Insurance
- Retirement Plan with employer contributions equal to 5% of annual salary
- Student Loan Repayment Options
- No Cost Employee Assistance Plan
- 3 Weeks Paid Time-Off (increases annually between years 2-10)
- 9 Paid Holidays
- 1 Floating Holiday to use at your discretion.
- 4 Rest and Relaxation Days
- 3 days of Education Leave
- 4 hours of Volunteer Leave
- Eligible for Pay Increases and Bonuses Annually
- Employer Paid Long-Term Disability and Life Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.