Office Manager

1. Greet families and lead families through selection process for funeral
arrangements including, but not limited to, discussion of plans and pricing,
casket selection and burial/cemetery selection.
2. Prepare and process all financial and administrative paperwork associated
with funeral and burial; monitor and facilitate financial process until
payment is complete.
3. Ensure that all required regulatory documents, i.e death certificate, are
received and properly processed.
4. Contact cemetery officials and arrange burial plans.
5. Arrange for adequate support staff and clergy for funeral service and ensure
that date, time and transportation information for service is communicated to
all relevant parties.
6. Ensure that family requests are fulfilled and respected to the highest degree
possible.
7. Provide timely feedback to Funeral Director regarding any issues or
concerns that arise.
8. Perform other related duties as needed.

*This position will require periodic on call work for response to telephone calls
during non-business hours.

Funeral Home with three locations in Metro Detroit, with very high demand.