Office Manager

Senior Helpers | Arnold, MD (Greater Annapolis Area)

Salary Range: $45,000 to $55,000/year

Company Overview

Senior Helpers® is a leading provider of non-medical, in-home care for seniors, dedicated to enhancing quality of life through compassionate service. Senior Helpers® has been a trusted name in senior care since 2002, with locations nationwide. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are expanding into the Greater Annapolis area with our new office centrally located in Arnold, Maryland and seeking an experienced and professional Office Manager to join our team. We are in need of a sharp, detail-oriented, high-energy individual who is determined and able to exceed expectations with the upmost compassion and integrity. We offer a great teamwork environment and tremendous growth potential. Your contributions will truly make a difference in people’s lives. We are looking to fill this position immediately.

Why Join Us?

• Great Place to Work® Certified: We value our team and foster a supportive environment.
• Autonomy: Independence is encouraged—your expertise is respected.
• Engaging Work: Each day brings a variety of meaningful tasks.
• Growth Potential: Join a growing team with opportunities for advancement.

Role Summary

The Office Manager is responsible for overseeing office operations, supporting client and caregiver relations, managing scheduling, and handling billing, payroll, and recruitment. This role is essential to maintaining a professional and efficient workplace where your contributions make a real difference.

Key Responsibilities

• Office Administration: Manage daily office operations, maintain a professional environment, and track key performance data.
• Customer Service: Respond to phone inquiries, support clients and caregivers, coordinate communication, and participate in community networking.
• Scheduling: Organize and coordinate caregiver schedules, resolve conflicts or emergencies, and ensure timesheets are accurate.
• Billing & Accounts: Prepare and process invoices, maintain records for Long Term Care and other payor programs, track receivables and payables.
• Payroll & Recruitment: Verify payroll, assist with hiring and onboarding caregivers, maintain employee records, and attend recruitment events.
• Clerical Duties: Prepare client/caregiver files, manage office documents, and perform general administrative tasks.

Qualifications

• Previous Office Administrator/Manager experience required.
• Knowledge/experience as a caregiver and senior care practices a plus.
• Strong organizational, communication, and multitasking skills.
• Experience with Wellsky software preferred.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook with the ability to learn other software programs quickly.

Benefits

• Company Matching 401k
• Comprehensive Benefits Package
• Paid Time Off
• Supportive Team Environment
• Growth Opportunities

Senior Helpers is proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

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