Office Coordinator
$23.00 - $25.00 per hour, depending on experience
Sequim, WA | Full-Time Monday-Friday, 8:00 am - 5:00 pm (with 1-hour lunch)
Air Flo Heating Co. has proudly served the Olympic Peninsula since 1974, providing trusted heating services to over 30,000 customers. As we continue to grow, we''re seeking a dependable, organized, and quick-learning Office Coordinator to support our sales and administrative teams, assist customers, and keep daily operations running smoothly. The ideal candidate is professional, responsive, and comfortable handling a variety of tasks in a fast-paced office environment.
What You''ll Do
- Answer a multi-line phone system, route calls, and take messages for office staff
- Greet visitors and assist walk-in customers
- Book sales estimates and coordinate appointments with our sales team
- Follow up on leads and customer inquiries promptly
- Support sales coordination: preparing paperwork, tracking leads, and keeping customer files current
- Help create marketing content for our website and social media
- Schedule installations, cleanings, and repairs
- Provide backup coverage for reception, dispatch, and sales coordination, including during staff vacations
- Provide backup support for billing, invoicing, and customer payments as needed
- Distribute mail, stock employee forms, and keep files and logs up to date
- Other duties as assigned
What We''re Looking For
- A quick learner who picks up new software and processes easily
- Responsive and reliable, with a strong sense of follow-through
- Punctual and dependable, with consistent attendance
- Friendly, professional phone and in-person customer service skills
- Ability to prioritize, multitask, and stay organized in a fast-paced office
- Ability to follow written and verbal directions
Required Qualifications
- High school diploma or GED
- Proficient with Microsoft Office and Google apps
- Excellent customer service skills
- Associate degree in Communications, Business, or Marketing is preferred
- Experience with multi-line phone systems is preferred
- Familiarity with ServiceTitan or other field service/CRM software is a plus
- Experience with social media or website content is a plus
- Typing speed of 45-60 WPM
- Previous sales support or office coordination experience is a plus
What We Offer
- 100% employer-paid medical insurance for employees
- Employer-paid life insurance
- Short-term and long-term disability coverage
- 3% SIMPLE IRA company match
- Six paid holidays annually
- Sick leave accrual beginning on your first day
- 40 hours of vacation after your first year
- Professional advancement opportunities
- A stable, locally owned company in a great place to live and raise a family
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment