Office Coordinator - Radiation Therapy

Position: Office Coordinator - Radiation Therapy

Location: PeaceHealth St. John Medical Center | Longview, WA

Schedule: Part-Time | 20 Hours Per Week

Regular Schedule (after training):

• Monday: 8 hours
• Tuesday: 4 hours
• Friday: 8 hours
• Total: 20 hours per week

Training Period:

• Full-time weekday schedule required during initial training period so you can experience clinic operations across all days of the week and build confidence in the role.

Additional Coverage:

• The Radiation Therapy office is supported by a two-person team. Occasionally, when the other coordinator is on PTO, additional weekday coverage may be requested.

Pay Range: $21.59-$32.39/hour

Care Happens Long Before Treatment Begins

Some of the most important people in cancer care never deliver radiation treatment.

They're the people who make sure patients know where to go, what comes next, and that someone is looking out for them every step of the way.

That's what makes this role different.

As the Office Coordinator for Radiation Therapy at PeaceHealth St. John Medical Center, you'll be at the center of the patient experience. You'll help patients navigate appointments, authorizations, testing, records, questions, and next steps during one of the most challenging times in their lives.

This isn't the kind of office job where you sit quietly behind a desk all day.

It's active. It's people-focused. It's meaningful.

And no two days look exactly the same.

What Your Day Actually Feels Like

You arrive in the morning and help prepare the department for the day ahead.

Soon afterward, patients begin arriving for consultations and follow-up visits. You'll greet them, register them, help room them, start educational videos, and make sure they feel welcomed and supported from the moment they walk through the door.

Throughout the day, you'll move between patient care coordination and the behind-the-scenes work that helps keep treatment moving forward.

You might:

• Welcome and register patients arriving for appointments
• Help room patients and prepare them for their visit
• Start educational videos that help patients better understand their treatment journey
• Work directly with clinicians to coordinate ancillary testing and next steps in care
• Escort patients throughout the clinic and help them navigate appointments
• Monitor the waiting area and assist patients and families when questions arise
• Answer incoming calls and connect patients with the appropriate resources
• Obtain medical records and coordinate information with outside clinics
• Schedule appointments and manage clinic workflows
• Coordinate referrals and insurance requirements
• Work through prior authorizations that help remove barriers to care

One of the most important aspects of this role is helping patients move through the healthcare system successfully.

Insurance authorizations are a significant part of the position. Previous experience with prior authorization, insurance verification, registration, referrals, or payer coordination is highly valued. If you've worked in healthcare operations and understand how critical authorization work can be to preventing delays in care, you'll recognize just how important this role is.

This is also a highly interruptive environment.

You may be assisting a patient at the front desk, answering a phone call, coordinating an authorization, obtaining records, and helping a clinician all within the same hour.

The people who thrive here enjoy that variety. They're organized, adaptable, and genuinely enjoy helping others.

Who Thrives Here

An experienced healthcare office professional who loves working directly with patients, understands the importance of insurance authorization and care coordination, stays calm when priorities shift, and wants their work to make a meaningful difference in patients' lives.

You'll likely be successful here if you:

• Enjoy balancing patient interaction with detailed administrative work
• Take pride in solving problems and removing obstacles for patients
• Stay organized even when pulled in multiple directions
• Work well with a team and are always willing to jump in where needed
• Find meaning in supporting patients through difficult healthcare journeys

Why This Role Stands Out

Meaningful Work

Your work directly impacts patients receiving cancer treatment and helps create a smoother, less stressful experience during a challenging time.

Schedule That Leaves Room for Life

After training, you'll enjoy a consistent 20-hour weekly schedule with Mondays, Tuesdays, and Fridays in the clinic.

Variety Every Day

Patient registration, scheduling, authorizations, referrals, records coordination, patient support, and clinician collaboration keep the work engaging.

Be the Go-To Person

You'll become a trusted resource for patients, clinicians, and coworkers alike.

Person-First Culture

PeaceHealth is a highly trusted, values-driven organization that believes caregivers deserve the same compassion and support that we provide our patients.

Required Qualifications

Education

High School Diploma or equivalent preferred

Experience

• Minimum two years of experience with CPT coding and billing in a physician office or hospital business office preferred
• Previous leadership experience preferred
• Physician office or rehabilitation office scheduling experience preferred
• Patient registration and front office healthcare experience highly beneficial

Skills & Knowledge

• Medical billing and coding ICD-10/CPT knowledge preferred
• Medical terminology required
• Microsoft Office proficiency required
• Familiarity with clinician scheduling templates required
• Knowledge of insurance policies, billing requirements, and applicable regulations required
• Familiarity with insurance billing required
• Electronic medical records and scheduling systems experience preferred
• Prior authorization experience strongly valued

Highly Preferred

• Prior authorization experience
• Patient registration experience
• Insurance verification experience
• Referral coordination experience
• Experience working directly with patients in a medical office environment

Benefits

PeaceHealth is committed to the overall wellbeing of our caregivers and offers:

• Medical, dental, and vision coverage
• 403(b) retirement plan with employer contributions and matching opportunities
• Paid time off
• Employer-paid life and disability insurance
• Additional coverage options
• Tuition reimbursement and continuing education assistance
• Wellness resources and wellbeing programs
• Employee Assistance Program and expanded mental health support
• Financial, social, emotional, and spiritual wellbeing resources

The best person for this role isn't looking for just another front-office job.

They're looking for a role where organization matters, relationships matter, and helping patients through one of life's toughest chapters matters.

If you're the kind of person who loves patients, enjoys solving problems, and finds satisfaction in keeping everything moving forward, apply now.

Working Conditions

Lifting

Consistently operates computer and other office equipment.

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Sedentary work.

Environmental Conditions

Predominantly operates in an office environment.

Mental/Visual

Ability to communicate and exchange accurate information.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.