Office & Community Coordinator

About the Role

Open our New York office each morning, build genuine relationships in the local community, and help grow our presence through events and outreach. This role blends front-office operations, community engagement, and brand-building — ideal for someone equally comfortable being trusted with responsibility and building relationships with people.

This isn't a retail or street-team role — it's an in-office position where you'll be the face of our New York presence, running daily operations while getting out into the community to build our brand.

Key Responsibilities

Community & Brand Engagement

• Meet with members of the local community on behalf of the firm to build relationships and visibility
• Identify and help establish local events, sponsorships, and partnership opportunities
• Coordinate branded swag, signage, and other materials to support community presence
• Represent the firm professionally at community and firm-sponsored events

Office Opening & Daily Operations

• Open the office daily and ensure it is clean, organized, and client-ready
• Handle daily mail scanning and check depositing with a high degree of accuracy and attention to detail — this role requires someone we can fully trust with financial handling
• Maintain organized records of office administrative tasks

Client Experience & Reputation

• Support front-office client interactions, including in-person visits and general customer support
• Help identify and coordinate client testimonial opportunities (written stories, Google Reviews, video)
• Support client follow-up and engagement initiatives to strengthen relationships and generate referrals

Content & Materials Support

• Assist with content creation for social media, office signage, and marketing materials
• Help maintain a consistent, client-first brand presence across all touchpoints

Qualifications

• Strong background in customer service, marketing, or client/community relations
• Excellent communication and interpersonal skills
• Highly organized with strong attention to detail — especially important for handling mail and check deposits
• Comfortable working independently and opening/managing an office solo
• Proactive and resourceful, with a genuine interest in community engagement and event coordination
• Bilingual skills (Spanish or Arabic) are a plus

What We're Looking For

Someone who takes ownership of the office as if it were their own — reliable enough to open daily and handle sensitive tasks like check deposits, but also outgoing enough to represent our brand confidently in the community.