Title: Office Communication Coordinator Zoom
Location: Hybrid - Chicago, IL or Coppell, TX (local candidates only)
3 Shifts available -
1st shift: 7am-2:30pm, In-office (Sat, Mon, Tue)
2nd shift: 2:30pm-10:30pm, In-office (Fri, Mon, Tue)
3rd shift: 10:30pm-7am, Fully remote after in-office training (2-4 weeks)
Qualifications- Effective communication and judgment skills
- Strong verbal and written communication skills
- Comfortable on the phone and confident in escalating or redirecting calls professionally
- Proficient with Zoom and video conferencing tools
- Highly organized, responsive, and able to manage multiple concurrent requests
- Ability to work independently and exercise good judgment in a fast-moving environment
- Familiarity with tools like Slack , ServiceNow , and Outlook Calendar
Responsibilities- We are looking for a reliable and proactive Communications & Zoom Support Coordinators to serve as dedicated resources for our team's real-time communication needs. In this role, they will own the end-to-end process of managing phone call escalations and launching Zoom meetings, ensuring our team can focus on their core work without communication bottlenecks. This is a great opportunity for someone who thrives in a fast-paced environment and takes pride in keeping things running smoothly.