Office Clerk

Location: Pasadena, CA
Position Type: Temp-Full-Time
Schedule: Monday to Friday, with occasional Saturdays and holidays as needed

Overview:
We are a well-established and fast-paced immigration law firm seeking a dependable, detail-oriented, and proactive Office Clerk to join our dedicated team. This position is ideal for individuals who thrive in a dynamic environment, are passionate about helping others, and seek long-term growth within the legal field.

Key Responsibilities:

• Receive, sort, and distribute incoming mail and packages daily
• Scan and upload all mail into the Cerenade system accurately and promptly
• Notify team members of incoming mail and case documents via email
• Communicate with clients to confirm and remind them of scheduled appointments
• Support the legal secretary by assisting with phone lines and taking messages as needed
• Greet and assist walk-in clients professionally and courteously
• Provide general clerical assistance to the legal team, including copying, scanning, filing, and organizing case files
• Assist with preparing outgoing mail, postage, and document handling
• Maintain a clean and organized front office and mailroom area
• Assist with the inventory of office and mailing supplies as needed
• Be flexible and willing to work on Saturdays and holidays as required
• Contact clients by phone, email, or text to request and follow up on required documents.
• Schedule appointments with clients to collect and review documents.
• Meet with clients in person to receive documents and ensure files are complete.
• Organize, scan, and upload documents into the firm’s case management system.
• Maintain accurate client records and update case notes as needed.
• Communicate with legal assistants and attorneys regarding missing or pending documentation.
• Provide general administrative support, including filing, copying, and document preparation.
• Maintain confidentiality of client information and comply with office procedures.

Qualifications:

• Bilingual (Spanish) strongly preferred
• Reliable, responsible, and able to maintain a positive attitude at all times
• Pays close attention to detail and follows instructions carefully
• Excellent customer service and communication skills
• Strong multitasking and time management abilities
• Ability to work well under pressure in a high-volume, deadline-driven environment
• Self-starter with a problem-solving mindset and a team-first attitude
• Must be dependable, punctual, and committed to long-term employment and professional growth
• Prior experience in a law office or customer-facing administrative role is a plus
• Must be willing to work on holidays and Saturdays as needed

Compensation:
$19 to $22 per hour, based on experience

Why Join Us:

• Collaborative and professional team environment
• Opportunities for long-term career growth
• Meaningful work that supports individuals and families through their immigration journey
• Medical and dental benefits are available
• 401(k) plan offered to eligible employees

To Apply:
Please submit your resume and a brief cover letter outlining your qualifications and interest in the position.