Office Care Coordinator

Introduction:

We are seeking a highly organized and efficient  Office Care Coordinator to join our team. The Office Care Coordinator will be responsible for providing administrative support to the team, including managing schedules, Client intake, coordinating meetings and events, and handling a variety of tasks to ensure the smooth operation of the office. The successful candidate will have strong communication skills and be able to work efficiently in a fast-paced environment. Highly organized with a strong ability to manage different priorities.

Duties and Responsibilities:

Flourishing Home Care, LLC defines the duties and responsibilities of an Office Assistant as the following:

Customer Service/Communication:

Responsibilities:

• Manage calendars and schedules for the team, including coordinating meetings and appointments

• Answer phone calls and respond to emails in a timely and professional manner

• Communicate between staff, patients and family
  

• Maintain patient confidentiality and quality care
  

• File and maintain electronic and hard copy documents

• Assist with event planning and coordination

• Perform light office duties, such as ordering supplies and maintaining equipment

• Other duties as assigned

  Scheduling and coordinating meetings as required.

  â—       Recruit and train staff and create schedules

  â—       Assign new caregiver to Caresmartz Software and assign new caregivers to clients

  â—      Develop patient goals and monitor progress

  â—       Must Be willing to travel 
  

  Staff Support:

  â—       Shall be responsible for coordinating and preparing meetings and company events by assisting with registrations, confirmations, reservations, various documents, maintaining departmental calendars, sending, sorting, and redirecting, emails, and faxes, arranging for necessary equipment and refreshments, etc.

  â—       Creating pre-employment processes regarding coordinating and preparing interview meetings, verifying applicant credentials, making copies of the credentials, creating pre-employment folders, posting job advertisements, managing job boards, etc.

  â—       Assisting with other miscellaneous office tasks as required such as cleaning telephones, keyboards, calculators, maintaining office equipment, opening up office, keeping the office neat and tidy, being on call after hours as needed, etc.

Qualifications:

• Previous experience as an administrative assistant in Home Care or in a similar role is preferred

• Strong communication and interpersonal skills

• Proficiency with computer systems and software, such as Microsoft Office and email

• Excellent organization and time management skills

• Ability to multitask and handle a high-volume workload

• Fluency in English is required; additional language skills are a plus

Perks:

• Accidental Insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment