Office Associate - Seasonal

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Seasonal Grain Office Associate with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers!

REQUIRED QUALIFICATIONS

High school diploma or equivalent required.

Strong attention to detail and accuracy.

Ability to perform basic mathematical calculations and accurately work with weights, quantities, measurements, and pricing.

Ability to accurately enter and maintain information in computer and grain management systems.

Ability to communicate effectively and professionally with customers, producers, truck drivers, coworkers, and management.

Ability to understand and follow written and verbal instructions and established procedures.

Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Ability to maintain accurate and organized records.

Ability to work independently while also functioning effectively as part of a team.

Strong commitment to safety, customer service, accuracy, and professionalism.

Ability to work extended and flexible hours during harvest and other peak periods.

PREFERRED QUALIFICATIONS

Previous experience in a grain elevator, grain office, agricultural cooperative, farming, or related agricultural business.

Previous experience operating a grain scale or grain management system.

Experience with grain weighing, receiving, shipping, and loadout procedures.

Experience performing grain grading and quality testing.

Knowledge of grain quality factors, including moisture, test weight, grade, and DON/vomitoxin.

Experience with grain contracts, settlements, invoicing, or commodity sales.

Experience with inventory management and data entry.

Previous customer service or office administration experience.

Proficiency with Microsoft Office applications, particularly Excel.

Experience working in a seasonal or harvest-driven business environment.

ESSENTIAL JOB FUNCTIONS

• Serve as a positive representation of Heritage Cooperative's Core Values

o Provide Superior Customer Service

o Highest Standards of Integrity and Trust

o Continuous Improvement

o Being a Good Partner

• Abide by all company safety policies and applicable safety regulations to ensure the safety of oneself, coworkers, customers, truck drivers, and visitors.
• Provide professional, courteous, and positive customer service to producers, customers, truck drivers, vendors, and other visitors.
• Serve as a primary office and scale-house contact for producers and customers.
• Weigh incoming and outgoing trucks and accurately record weights in the applicable grain management or scale system.
• Catalog and document product and grain loads, including product type, quantity, source, destination, and other required information.

Process and maintain scale tickets, receiving records, loadout documentation, and other grain-related records.

• Perform grain checks, sampling, and grading according to established procedures.
• Conduct DON/vomitoxin testing and other grain quality tests as required.
• Accurately record and communicate grain quality results, including moisture, grade, test weight, DON/vomitoxin levels, and other applicable measurements.
• Communicate grain quality concerns or irregularities to the appropriate Grain Division personnel.
• Complete filing needs and maintain organized electronic and paper records.
• Perform inventory counts and assist with maintaining accurate inventory records.
• Complete data entry accurately and timely, including grain receipts, shipments, inventory, sales, and other transactions.
• Complete invoicing and sales transactions for the office location.
• Verify pricing, quantities, products, customer information, and other required details for invoices and sales transactions.
• Assist with producer and customer account information and direct account questions to the appropriate personnel.
• Assist with grain receiving, shipping, and loadout documentation.
• Communicate with Grain Division personnel regarding incoming and outgoing loads, grain quality, customer orders, and other operational needs.
• Assist with resolving customer or producer questions and concerns and ensure appropriate follow-up.
• Maintain confidentiality and accuracy of customer, producer, financial, and company information.
• Assist with maintaining an organized, clean, and professional office and scale-house environment.
• Follow established procedures for grain sampling, testing, grading, weighing, documentation, and recordkeeping.
• Assist with seasonal grain operations, including increased receiving, testing, grading, sales, invoicing, and administrative activity during harvest.
• Participate in required safety training, meetings, inspections, and other company programs.
• Follow all company policies and applicable federal, state, and local regulations.
• Exhibit an energetic, dependable, and professional attitude throughout all encounters during the workday.
• Perform other duties as assigned by your supervisor.

PHYSICAL DEMANDS

Ability to sit and work at a computer for extended periods.

Ability to stand and walk throughout the office, scale house, and grain facility as needed.

Ability to frequently move between the office, scale house, receiving area, and other facility locations.

Ability to bend, stoop, kneel, reach, and perform other movements necessary to complete job duties.

Ability to lift, carry, push, and pull office supplies, files, samples, and other materials weighing up to 25 pounds.

Ability to collect and handle grain samples as required.

Ability to use computers, telephones, calculators, scales, printers, scanners, testing equipment, and other office or grain-related equipment.

Ability to wear required PPE when entering operational areas of the grain facility.

Ability to safely navigate uneven, dusty, muddy, wet, icy, or slippery surfaces when working outside of the office.

ENVIRONMENTAL FACTORS

Work is primarily performed in an office or scale-house environment with regular exposure to grain facility operations.

Exposure to grain dust, agricultural dust, dirt, noise, odors, and other conditions associated with grain handling operations.

May work outdoors in varying weather conditions, including extreme heat, cold, rain, snow, wind, and direct sunlight.

May work near trucks, railcars, forklifts, conveyors, grain handling equipment, and other industrial machinery.

May be exposed to elevated noise levels when entering operational areas of the facility.

May encounter uneven, muddy, wet, icy, or dusty surfaces.

May be exposed to grain testing materials and equipment and must follow all applicable handling and safety procedures.

Harvest and seasonal operations may require extended hours, early mornings, evenings, weekends, holidays, and overtime.

Must follow all applicable safety, environmental, PPE, traffic, grain handling, and facility procedures when working in operational areas.

WHY HERITAGE?

Medical, Dental, and Vision Insurance

Company Paid Life and AD&D Insurance

Company Paid Short-Term and Long-Term Disability

Paid Holidays, Sick, and Vacation Time

401k with Company Match after 6 months

Farm Bureau Membership

Profit Sharing

Questions? Contact recruiter@heritagecooperative.com

DISCLAIMER

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative's employees to perform their job duties may result in discipline up to and including termination. #INDSP