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Department of Health and Human Services (DHHS)
Opening Date: July 29, 2026
Closing Date: August 11, 2026
Job Class Code: 6542
Grade: 13 (Admin Svcs)
Salary: $17.73 - $25.53 per hour*
*This is inclusive of a 2.50% recruitment and retention stipend
Position Number: 03030-4173
Location: This is a full-time position located in Lewiston.
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
Core Responsibilities:
• Answer routine telephone calls for OADS and quickly route callers to correct resources.
• Create spreadsheets and perform data entry and management.
• Organize, record, and maintain computerized and manual files.
• Operate technical office materials and equipment according to set procedures.
• Perform multiple office support functions related to business and other OADS operational needs.
• Comply with confidentiality requirements and other security protocol.
• Provide excellent customer service.
• Complete and file online Sales Tax Fairness Credit and Rent Rebate tax returns for all eligible OADS clients.
• Maintain all aspects of Client Asset Management billings of OADS clients under Public Guardianship
• Assist Brain Injury Program with processing Brain Injury Authorization Requests.
• Interface with Brian Injury Providers.
• Assist with managing the Adult Protective Services Substantiation Database inquiries.
Minimum Qualifications:
To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, and Office Associate I.
Please submit a cover letter rating your skills in each of the following tasks/tools as: expert, skilled or novice. If you do not provide this information, your application may not be processed.
1. Outlook or comparable email applications;
2. Excel or comparable spreadsheet applications;
3. MS Word or comparable word processing applications;
4. Receptionist and customer assistance by phone;
5. Data entry (entering data and narratives)
6. Keyboarding (words per minute).
Thinking about applying?
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of adults throughout Maine.
Application Information:
For additional information about this position please contact Benjamin Bergeron at Benjamin.A.Bergeron@Maine.gov
To apply complete the application, upload a current resume and a cover letter addressing the skills listed above.
Please submit all documents or files in PDF or Word format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"DirigoBBTEC