Office Assistant

DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

Reporting to our Senior Manager of Talent, the Office Assistant will keep the Tampa office running smoothly and will be a key driver of employee experience and office culture. This role goes beyond office operations to include employee engagement and lightweight IT support like setting up new-hire office equipment.

Success will be measured not just by tasks completed, but by initiative shown — anticipating needs, proposing improvements, and taking ownership of what needs to be done around the office without waiting to be asked. This means being proactive in flagging problems early and proposing solutions, keeping your manager informed of progress and blockers while responding promptly on Slack and email, and handling HR-related and financial information with appropriate discretion. Below is a very detailed description of this role.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

This is a full-time, in-office, hourly role and is only eligible for candidates who can work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed.

In this role, you will:

Schedule/working hours

• Work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed

Employee Engagement & Workplace Experience

• Coordinate employee celebrations, milestones, and team events
• Support new hire onboarding logistics (desk setup, supplies, access) for Tampa hires
• Serve as a welcoming presence for employees, candidates, and visitors

Facilities & Office Operations

• Maintain office cleanliness and organization of shared spaces
• Coordinate HVAC maintenance, building requests, and office equipment issues
• Manage office access (badges, keys, security) and health & safety compliance

Kitchen & Supplies

• Maintain kitchen inventory and order supplies, water delivery, and bulk items from Costco
• Physical requirement: ability to lift up to 50 lbs and use stairs daily

Vendors & Cleaning

• Serve as primary on-site contact for vendors
• Schedule and oversee professional cleaning services for office and corporate apartment
• Source and manage office and apartment service providers

Mail & Finance Support

• Receive, sort, and distribute mail and packages
• Route financial mail to finance team and maintain vendor invoices/receipts
• Assist with office operations budget tracking

Company Apartment & Visitor Logistics

• Keep company apartment guest-ready (mail, restocking, cleaning coordination)
• Manage check-in/check-out (keys, access, car passes)
• Coordinate visitor travel and itineraries

Meetings & Events

• Prepare meeting rooms and common spaces for in-office meetings and events
• Order and coordinate catering and refreshments

General Support

• Organize office layout and maintain asset inventory
• Update office policies and procedures documentation

To qualify for this role, you have:

• Ability to work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed
• At least 1 year of experience as an office assistant/manager (hard requirement)
• Ability to lift 50 pounds and use stairs daily
• A reliable vehicle and a valid driver's license
• Ability to multitask and manage competing priorities effectively
• Some IT experience; ability to set up computers, monitors, and other devices for new hires
• Naturally curious and able to solve problems independently
• Enthusiastic, friendly, and outgoing personality with strong relationship-building skills
• Creativity and passion for employee engagement initiatives
• Attention to detail and someone who doesn't let things fall through the cracks; follows up on every action item
• Experience coordinating virtual and in-person events and fun team-building experiences
• Experience managing budgets and negotiating quotes for all intents and purposes
• Willingness and ability to maintain a very clean and organized office environment
• Proactive about ordering supplies without being asked (e.g., water filters, kitchen backups, supplies, etc.)
• Excellent calendar management and organizational skills
• Experience using project management tools like Asana and the Google Suite is a plus!

We Offer:

• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for full-time US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person all-hands annual gatherings! Our next trip is to the Bahamas in January!!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.