Office Assistant

Title: Public Health Office Assistant

Location: Fayetteville,  Tennessee   

Duration: 7 months

Description:

KEY RESPONSIBILITIES:

·         Schedule and manage patient appointments

·         Inform patients of any visit requirements

·         Collect and update client demographic information for registration purposes

·         Review documentation to determine eligibility for federal and state programs

·         Input data into the health department management information systems

·         Interact with multiple computer software systems to input/receive information

·         Process the cash drawer and balance to ensure fiscal responsibility

·         Inform clients of their rights and responsibilities for participation in programs

·         Obtain prior authorization per guidance, before releasing medical information

·  Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable

·         Compile appropriate forms for services requested to ensure efficient clinic flow

·         Scanning and Indexing records into the electronic dental record

·         Maintain a positive, constructive, and cooperative work environment

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check.

Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).