Office Assistant Switchboard Operator 2026-02340

Office Assistant Switchboard Operator 2026-02340

Salary

$18.10 - $20.11 Hourly

Location

Evanston, WY

Job Type

Permanent Full-time

Job Number

2026-02340

Department

Department Of Health

Division

Wyoming State Hospital

Opening Date

09/25/2026

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BAAS03

• Description
• Benefits
• Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

This position operates a centralized telephone system for the Wyoming State Hospital and maintains a radio dispatch center for the security department. Informs clinical or administrative staff of any concerns or access to areas of the hospital. Responsible for monitoring fire alarms, high water alarms, amber alarms, panic button alarms, and emergency calls.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance

• Paid vacation, sick leave, FMLA, and holidays

• Retirement - Pension and 457B plans that help you build a secure future

• Flexible schedules and work-life balance options

• Meaningful work that makes a difference for Wyoming communities

and MUCH MORE! Click here for detailed information.

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: compensationcalculator.wyo.gov

Located in Evanston, Wyoming, a charming Rocky Mountain community, you'll enjoy proximity to world-class recreation, including the renowned ski slopes of Park City, Utah, just 45 minutes away. Evanston offers abundant outdoor activities such as hiking, camping, fishing, biking, snowmobiling, and cross-country skiing.

Human Resource Contact: Brenda Hales / brenda.hales@wyo.gov / 307-677-5951

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Provides customer service, as they are often the first point of contact for our agency and sign in all visitors per the visitation policy.
• Operate a centralized, multi-line phone system, answering and transferring calls. Take messages and maintain a log of calls.
• Maintain a current listing of employees and their telephone extension numbers.
• Dispatch the security department via radio base station and keep a running log of all radio communication.
• Monitor the hospital-wide panic button system and alarm panel consisting of fire, amber, and high-water alarms.
• Take emergency calls such as medical emergencies, safety teams, and fire calls.
• Communicate with all emergency personnel.
• Complete various forms and documents for the security department as directed by the manager.
• Update a patient directory for the hospital in compliance with HIPAA standards.

Qualifications

PREFERENCES:

Preference may be given to applicants with one or more years of experience in secretarial or administrative assistant work.

KNOWLEDGE:

• Knowledge of office procedures, filing, alphabetizing, and computer skills.
• Knowledge of two-way radio, alarm panels, and multi-line phone systems.
• Knowledge of spreadsheet and email programs.
• Knowledge of reviewing and editing documents for accuracy and completeness.
• Knowledge of methods used to tactfully deal with the public.
• Knowledge of telephone etiquette, coordinating telephone and visitor traffic, and communicating in a professional manner with others.
• Knowledge of agency policies and procedures.

MINIMUM QUALIFICATIONS:

Education:

High School Diploma or equivalent

Experience:

0-2 years of progressive work experience (typically in Business Office Communications)

OR

Education & Experience Substitution:

1-3 years of progressive work experience (typically in Business Office Communications)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably for extended periods to perform the work; however, there may be some walking, standing, bending carrying light items, etc.
• Special physical demands are not required to perform the work.

NOTES:

• FLSA: Non-Exempt
• A background check, including fingerprinting, will be completed through the Wyoming Division of Criminal Investigation, the Wyoming Department of Family Services, and the F.B.I. for every successful applicant.
• Pre-employment drug and alcohol testing will be conducted on safety-sensitive positions. Drug testing will be completed on any position if reasonable suspicion exists.
• The Wyoming State Hospital uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• The Wyoming Department of Health offers an excellent benefits package, including medical/dental/life/vision insurance, paid vacation and sick leave, paid holidays, a state retirement plan, a deferred compensation program, and longevity pay.

Supplemental Information

Click here to view the State of Wyoming Total Compensation Calculator.

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 9 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation: https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associates Degree
• Associates Degree and additional coursework
• Bachelors Degree
• Bachelors Degree and additional coursework
• Masters Degree
• Masters Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(BAAS03) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: business office communications, more specifically clerical, administrative, receptionist, or other similar office experience.)

• No relevant experience, but willing to learn.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) or more years of relevant experience.

04

(AA) Describe your relevant experience below.

05

Do you have one or more years of experience in secretarial or administrative assistant work?

• Yes
• No

06

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

07

(A1) If you selected "Current State Employee" please provide the employees first and last name, and include the department they work for, if known. This employee may be eligible for a Referral bonus.

08

(A1) If you selected Other, please tell us where you heard about this opportunity.

09

(AA) VETERANS PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans preference disclosure.

• Yes
• No
• I am not a veteran

10

(AA) VETERANS PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veterans military service, and wish to claim veterans preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans preference status. By requesting veterans preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veterans Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

11

(A) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.

• Yes
• No

Required Question

Employer State of Wyoming

Address Human Resource Contact Information located in the

General Description Section

Statewide, Wyoming, 82002

Phone 307-777-7188

Website http://agency.governmentjobs.com/wyoming/default.cfm