Office Assistant/Sales Support Specialist

Our client is seeking a highly organized and detail-oriented Office Assistant / Sales Support Specialist to join their team. This individual will play a critical role in supporting the sales team by managing online orders, assisting with customer inquiries, and ensuring smooth day-to-day administrative operations.

The ideal candidate will have experience in e-commerce or sales support, be tech-savvy, and thrive in a fast-paced office environment.

Duties and Responsibilities:

• Provide comprehensive administrative and clerical support to the sales team.

• Manage and process online orders through e-commerce platforms (e.g., eBay).

• Respond to and follow up on customer inquiries, ensuring a high level of service.

• Maintain accurate records in CRM systems and assist with data entry.

• Coordinate and communicate with internal departments to support order fulfillment.

• Assist with inventory tracking and reporting.

• Perform general office duties, including filing, scheduling, and email management.

• Support special projects and additional tasks as needed.

Required Qualifications:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Experience with e-commerce platforms, especially eBay.

• Familiarity with Customer Relationship Management (CRM) tools.

• Knowledge of or experience with ERP software is a plus.

• Strong organizational and time-management skills.

• Excellent communication and problem-solving abilities.

• Prior experience in sales support or e-commerce order processing.

Preferred Experience:

• 1–3 years in a similar role involving administrative support, sales coordination, or e-commerce order management.

• Experience in a fast-paced office environment.

Full-time: Monday – Friday

Pay = $20-23/hr (DOE)