Full-Time
Professional
Rochester, NY, US
Salary Range: $18.00 To $22.00 Annually
Drive Operations. Support Excellence. Grow Your Career.
COMFORT WINDOWS & DOORS is seeking a highly organized and motivated Office Assistant to support daily operations in our Rochester, NY office. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating schedules, materials, and customer communication to keep projects and service operations running smoothly.
Responsibilities:
Receive and address customer service calls
Schedule service technicians and installation appointments
Manage purchase orders, material orders, and service inventory
Maintain job folders, packing lists, and project documentation
Update project stages in Salesforce
Communicate with customers regarding scheduling and payments
Assist management with daily operations and administrative tasks
Qualifications:
Strong organizational and multitasking skills
Excellent communication and customer service abilities
High attention to detail
Experience with Salesforce or similar systems preferred
Residential construction knowledge is a plus
Benefits:
Full-time, year-round position
Competitive hourly pay
Health, dental, and vision coverage
FREE $10,000 life insurance policy
401(k) with company match
Paid holidays, vacation, and NYS sick time
Career advancement opportunities
Comfort Windows is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.