Administrative Skills, Business Administration, Computer Systems, Customer Support/Service, Data Entry, Data Quality, Driver's License, Fax Machines, Machine Tool, Mail Processing, Maintain Compliance, Office Equipment, Organizational Skills, PC (Personal Computer) Systems, Parks & Recreation, Physical Demands, Problem Solving Skills, Proofreading, Record Keeping, Recreation, Regulations, Safety/Work Safety, Spreadsheets, Word Processing
General Nature of Work<\/span><\/b>
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The purpose of this classification is to perform routine clerical and administrative activities for an assigned division or department. <\/span><\/span><\/span><\/span> <\/span><\/span><\/span><\/span>
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JOB RESPONSIBILITIES<\/span><\/b>
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The following duties are normal for this position. <\/span>The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. <\/span>Other duties may be required and assigned.<\/span>
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- <\/span><\/span><\/span><\/span>Greet visitors: ascertain nature of business, direct visitors to appropriate personnel, and records/relays messages; initiate and return calls as necessary.<\/span><\/span> <\/span><\/span><\/span>
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- Perform customer service functions; provide information/assistance regarding departmental services, activities, procedures, forms, fees, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; refers complaints/problems to appropriate personnel.<\/span><\/span> <\/span><\/span>
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- <\/span><\/span><\/span><\/span>Perform data entry functions by keying data into computer system: enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections; purge old data as appropriate; make copies and distribute to appropriate parties; maintain copies in department manual files.<\/span><\/span> <\/span><\/span>
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- Provide support to recreation center/community center staff, program organizers, volunteers, and/or other participants.<\/span><\/span> <\/span><\/span>
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- Assist with equipment set-up and break down for programs/events as needed.<\/span><\/span> <\/span><\/span>
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- Enforce rules and regulations of center activities to ensure health and safety of participants.<\/span><\/span> <\/span><\/span>
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- Monitor facility for cleanliness and safety.<\/span><\/span> <\/span><\/span>
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- Maintain file system of various department records; compile documentation; prepare and set up computerized and hardcopy files; sort/organize documents and files documents in designated order; retrieve/replace files; shred/destroy confidential or obsolete documents; conduct records maintenance activities in compliance with guidelines governing record retention.<\/span><\/span> <\/span><\/span>
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- Process incoming/outgoing mail and packages: sort, organize, open, and/or distribute incoming mail and packages; process outgoing mail and packages; coordinate with carrier for pickup.<\/span><\/span> <\/span><\/span>
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- Assist department management with routine clerical tasks; make phone calls; make copies; receive and sends faxes, etc.<\/span><\/span> <\/span><\/span>
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- Prepare, compile, or complete various forms, report, correspondence, log, or other documents.<\/span><\/span> <\/span><\/span>
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- Receive various forms, reports, correspondence, logs, phone lists, policies, procedures, directories, reference materials, or other documentation; review, complete, proofread, process, forward or retain as appropriate.<\/span><\/span> <\/span><\/span>
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- Communicate with supervisor, City employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.<\/span><\/span> <\/span><\/span>
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- Operate a personal computer, general office or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.<\/span><\/span> <\/span><\/span>
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- Available to work days, evenings, and weekends <\/span><\/span> <\/span><\/span>
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- Perform other related duties as assigned. <\/span><\/span>
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KNOWLEDGE, SKILLS, and ABILITIES<\/span><\/b>
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- Ability to determine, calculate, tabulate, or summarize data/information.<\/span><\/span><\/span>
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- Ability to perform subsequent actions in relation to these computational operations. <\/span><\/span> <\/span><\/span>
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- Ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.<\/span><\/span> <\/span><\/span>
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- Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.<\/span><\/span> <\/span><\/span>
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- Ability to utilize a wide variety of reference and descriptive data and information.<\/span><\/span> <\/span> <\/span><\/span>
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- Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.<\/span><\/span> <\/span><\/span>
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- <\/span><\/span><\/span><\/span><\/span>Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.<\/span><\/span> <\/span><\/span>
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- Ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.<\/span><\/span><\/span> <\/span><\/span><\/span>
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Requirements<\/h3>
MINIMUM QUALIFICATIONS<\/span><\/b><\/a>
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High school diploma or GED equivalent; prefer Associates Degree with major coursework in business administration or related field; three years of increasingly responsible administrative/secretarial experience involving frequent public contact and/or combination of training and experience. <\/span>Must have a valid State driver's license.<\/span>
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ADA Requirements:<\/span><\/u><\/b><\/a>
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Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.<\/span><\/span>
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Physical Requirements<\/b><\/span><\/u>:<\/span><\/b> <\/span>This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.<\/span><\/span><\/a> <\/span><\/span><\/span>
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<\/span><\/span><\/span>Environmental Factors<\/span><\/u><\/b><\/a>: Essential functions are regularly performed without exposure to adverse environmental conditions.<\/span><\/span>
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Benefits<\/h3>The City of Kennesaw provides the following group benefits to eligible employees: comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans); life and AD&D insurance for employee and dependent(s); employer paid short and long-term disability insurance for employee; accrued vacation and sick leave (with option to sell back); tuition reimbursement program (employer pays 70%); 12 paid holidays; 2 paid personal days; longevity pay bonuses (after every 5 years); 1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan; 4% employee contribution toward a defined benefit pension plan (vested after 10 years); and wellness benefits.<\/span><\/span><\/span><\/span>
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