| Location | Norcross, Georgia |
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Job Title:
Office AssistantAgency:
Georgia Vocational Rehabilitation Agency
Job Requisition ID:
JR0000000231Shift:
Day (United States of America)Compensation Details:
$30,000.00Job Description:
PLEASE NOTE: THE WORK LOCATION IS THE NORCROSS OFFICE AT
2211 BEAVER RUIN ROAD NORCROSS GA 30071
Summary/Objective:
Under general supervision, performs comprehensive clerical and support duties. Duties include gathering information, entering data, preparing correspondence,maintainingrecords, and providingaccurateinformation and assistanceregardingauthorization and invoice of services provided for individuals with disabilities.
Essential Functions:
1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2. Provides general administrative support to a Vocational Rehabilitation office toincludereceptionist duties, answers office phones,monitorand maintain office supplies, may open and close office,etc.
3. Provides information to educate the public, other agencies, vendors and potential customers about rehabilitation authorization and invoice of services.
4. Maintaining a positive, empathetic, and professional attitude toward customersat all times.
5. Interviews individuals with disabilities to obtain information and provides referral services.
6. Prepares and sends correspondence according to vocational rehabilitation policies and procedures.
7. Entersaccurateparticipant data in the client information system at the direction of the counselor, as well as captures reporting data.
8. Processes and monitors authorizations and invoices for rehabilitation servicesin accordance withpolicies and procedures.
9. Maintains communication with clients, providers,partners,and other stakeholders.
10. Observes rules of confidentiality asstatedby departmental guidelines in the dissemination and interpretation of test results and other case file information.
11. Provide other administrative support as necessary, including scheduling group meetings,maintainingcalendars, doing research, and creating reports.
12. May serve as the designated Emergency Coordinator for the assigned office, responsible for implementing GVRA’s Emergency Preparedness Plan, coordinating evacuation and shelter-in-place procedures, andmaintainingcommunication with the Property & Facilities team during emergencies.
13. Maybe responsible forleading local emergency response efforts, including conducting periodic safety checks,maintainingupdated contact and person in need ofassistancerosters, and ensuring all employees are familiar with emergency procedures and assembly locations.
Other Duties:
Please note this job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Competencies:
1. Technical Capacity.
2. Personal Effectiveness/Credibility.
3. Organizational Skills
4. Thoroughness.
5. Collaboration Skills.
6. Communication Proficiency.
7. Flexibility.
Required Education and Experience:
High school diploma/GEDANDthreeyears of progressively complex office or administrative experience.
Preferred Education and Experience:
Preference will be given to applicantswho, in addition to meeting the required educationand experience,possessone or more of the following:
Associates degree in Business or Office Administration or a related field.
Proficient in Microsoft Suite (Word, Excel, PowerPoint, and Outlook).
Supervisory Responsibility:
Nonefor this position.
Work Environment:
This joboperatesin a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
Physical Demands:
While performing the duties of this job, the employeeis regularly required totalk or hear. The employeefrequentlyis required tostand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employeeis occasionally required tosit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depthperceptionand ability to adjust focus.
Working Conditions:
Incumbents working in this job perform duties in an office setting. This is a 40-hour workweek requirement. The position may involve managing ahigh-volumeworkload and demandsa high levelof accuracy while working with deadlines. Regular attendance is an important part of being successful in this position.Reasonableaccommodationcan be made available to qualified individuals upon request.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. to 4:30 p.m. This positionoccasionallyrequires long hours and weekend work.
Travel:
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Additional Eligibility Qualifications:
Nonefor this position.
Work Authorization/Security Clearance:
As a condition of employment with Georgia Vocational Rehabilitation Agency, you must successfully complete a mandatory federal and national background check, pre-employment testing, andadditionalchecksfor your job.
All candidates interested in employment with The Georgia Vocational Rehabilitation Agency must be legally authorized to work in the United States. The Georgia Vocational Rehabilitation Agency does not offer sponsorships for current or future employment visas (e.g., H-B1 employment visa).
AAP/EEO Statement:
GVRAprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state,or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation,and training.
Reasonable Accommodations:
The Georgia Vocational Rehabilitation Agency is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request a reasonable accommodation during any step in the hiring process, please contact our HR Team at ada_request@gvs.ga.gov.
GVRA:
The Georgia Vocational Rehabilitation Agencyoperatesfive integrated and interdependent statutory programs that share a primary goal - to help people with disabilities to become fully productive members of society by achieving independence and meaningful employment. Our programs impact both employers and job seekers. Our bottom line is to tailor our services to fit your needs. And our promise to you is consistent professional service with responsive and responsible follow-up.
Minimum Qualifications:
High school diploma or GED AND Four years of progressively complex office or administrative experience.Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.