| Location | Frederick, MD |
| Salary | $23.29–$25.61 Per Hour |
Posting Details
Position Information
Requisition Number AS1025P Job Title Office Assistant, Live Well Pay Rate $23.29-$25.61 hourly Position Type Support Position Summary
Position Summary:
The Office Assistant, Live Well serves as the primary administrative and operational support professional for FCC Live Well. Reporting to the Assistant Director, Wellness Initiatives, this position oversees the daily operation of the reception area and Zen Den, helping to create a welcoming, organized, and supportive environment for students seeking wellness, basic needs, and counseling resources. The position supports departmental procurement and payment operations, including purchasing, invoice and payment processing, order tracking, inventory coordination, and vendor communication. In situations involving student distress or crisis, the Office Assistant supports established response protocols by facilitating timely connection to counselors and appropriate campus resources while maintaining a calm and supportive environment.
Essential Duties and Responsibilities:
These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.
The following are the functions essential to performing this job:
Serve as the primary point of contact for FCC Live Well, welcoming students, faculty, staff, and visitors and providing exceptional customer service.
Coordinate daily operations of the reception area and Zen Den, ensuring spaces remain welcoming, organized, appropriately supplied, and supportive of student wellness needs.
Manage counselor schedules and appointments, including intake coordination, appointment scheduling, referrals, and follow-up communications.
Assist students in navigating available wellness, counseling, basic needs, and student support resources and connect them with appropriate services.
Support established response protocols for students experiencing distress or crisis by assisting with intake, monitoring students awaiting counselor availability, facilitating communication with appropriate personnel, and maintaining a safe and supportive environment.
Manages departmental procurement and payment operations, including purchasing, invoice and payment processing, order tracking, inventory coordination, and vendor communication.
Maintain office records, prepare reports, perform data entry, track participation, appointments, referrals, and program engagement metrics.
Assist with planning, promotion, logistics, and implementation of wellness programs, outreach initiatives, workshops, and special events.
Maintain confidentiality of student information and records in accordance with applicable college policies and applicable FERPA and HIPPA requirements.
Collaborate with counselors, wellness staff, faculty, and campus partners to support student success, wellness initiatives, and a culture of care across the institution.
Perform other duties as assigned.
Required Minimum Qualifications
Associate's degree in a field related to Social Sciences (social work, psychology, etc.).
Two (2) years of experience in customer service, administrative support, student services, healthcare, social services, counseling, or a related environment.
Demonstrated ability to interact professionally and compassionately with individuals from diverse backgrounds, including those experiencing stress, crisis, or other personal challenges.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn and utilize college systems and databases.
Strong organizational skills the ability to manage multiple priorities, maintain accurate records, and work effectively in a fast-paced environment.
Excellent written and verbal communication skills.
Commitment to supporting a diverse student population and fostering an inclusive campus environment.
Demonstrated ability to maintain confidentiality and exercise sound judgement when handling sensitive information.
Desired Qualifications
Bachelor's degree in psychology, social work, counseling, human services, education, public health, or a related field.
Experience working in higher education, behavioral health, counseling, healthcare, case management, social services, or student support environments.
Experience supporting individuals, experiencing distress and connecting them with appropriate resources and services.
Experience coordinating events, outreach activities, workshops, or wellness-related programming.
Knowledge of mental health, wellness, basic needs, or student support resources.
Certification in Mental Health First Aid, QPR, trauma-informed practices, or a related training; or willingness to complete such training within six months of hire.
Experience maintaining confidential records and working within FERPA, HIPPA, or similar privacy requirements.
Work Schedule
Monday-Friday, 8:30 AM - 4:30 PM with occasional evenings and weekends as needed.
Full/Part Time Full Time Telework Eligible? No Essential Personnel? No
Posting Detail Information
Job Posted Date Closing Date Open Until Filled For Best Consideration 11/05/2026 Special Instructions to Applicants
All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.
For best consideration, applications should be received by November 5, 2026. Review of applications after this date is not guaranteed.
A full list of FCC benefits can be found here: https://publications.hilbgroup.com/FCCBenefitsGuide/
FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!
Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under-represented groups to apply.
Non-Discrimination Statement
Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.
Supplemental Questions
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Required Documents
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