Office Assistant/Front Desk - Full-Time Clinics

Troy Regional Medical Center

Troy, AL

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Electronic Medical Records, Healthcare, Insurance Certifications, Maintain Compliance, Medical Office, Medical Records, Organizational Skills, Patient Charts, Patient Registration, Physician Assistant, Telephone Skills
LOCATION
Troy, AL
POSTED
2 days ago

Troy Regional is seeking a Physician Office Assistant to support our dynamic Physician Clinics. This essential role is perfect for someone who is organized, personable, and thrives in a fast-paced medical office environment.

Key Responsibilities:

  • Greet and register patients for clinic appointments

  • Manage check-out procedures and schedule follow-up visits.

  • Create and maintain accurate patient charts and files

  • Answer and direct phone calls in a professional manner

  • Coordinate with Central Scheduling and Surgery departments

  • Handle pre-certifications and insurance verifications

  • Ensure compliance with departmental policies and procedures.

  • Collaborate with physicians, staff, and patients to deliver high-quality service

Qualifications:

  • High School Diploma or GED required

  • Comfortable using computers; quick to learn new software systems

  • Experience with Electronic Medical Records (EMR) preferred

  • At least 1 year of medical knowledge or front office experience in a healthcare setting

  • Strong independent judgment and ability to multitask

  • Excellent communication and customer service skills

  • Friendly, professional, and positive attitude

    This position is a daytime, Monday-Friday position and offers a complete benefits package!  



 

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About the Company

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Troy Regional Medical Center