Office Assistant / Front Desk Clerk
Pay:$17.00 per hour
Location:Tulsa, OK
Shift:MondayFriday | 7:30 AM 4:30 PM
Job Order #:151360
Position Overview
Stand-By Personnel is seeking a professional and dependable Office Assistant / Front Desk Clerk for a busy Tulsa operation. This position combines front desk customer service with data entry, invoicing, payment processing, filing, email correspondence, and general administrative support.
The ideal candidate has strong computer and data-entry skills, communicates professionally with customers, and is comfortable learning a custom software system used within the construction industry.
This is an excellent opportunity for someone interested in developing additional experience in office administration, invoicing, payment processing, and customer service.
Required Experience & Skills
Strong computer skills required
Strong and accurate data-entry skills
Professional phone and customer service skills
Ability to learn a custom construction-industry software system
Strong attention to detail and accuracy
Professional, business-casual demeanor
Ability to communicate clearly by phone, email, and in person
Strong organizational and time-management skills
Ability to manage multiple office responsibilities
Dependable attendance and punctuality
Ability to work independently when overseeing the front office
Customer service experience preferred
Bilingual English/Spanish skills are a plus
Essential Duties & Responsibilities
Answer incoming telephone calls professionally
Greet and assist customers and visitors
Provide general customer service and front desk support
Enter information into the company's rental and inventory system
Maintain accurate customer and transaction information
Process invoices
Post customer payments
Process credit card transactions
Verify information for accuracy before completing transactions
Maintain organized electronic and physical records
File documents and paperwork
Make copies and prepare documents as needed
Respond to email correspondence
Route customer questions to appropriate personnel
Provide general administrative support to office staff
Maintain a professional and organized front office
Perform additional clerical and administrative duties as assigned
Front Desk & Customer Service
Serve as a primary point of contact for customers
Answer and route telephone calls
Assist customers with routine questions
Maintain professional communication throughout customer interactions
Provide courteous in-person service
Communicate with internal personnel when customers require additional assistance
Maintain a professional front office environment
The Office Assistant will also be responsible for overseeing the front office during the lunch hour from 11:00 AM12:00 PM.
Data Entry & Software Responsibilities
Candidates will regularly use computer systems for:
Rental information
Inventory information
Customer records
Invoice processing
Payment posting
Credit card transactions
General data entry
Email correspondence
The company uses a custom construction-industry software system, so candidates must be comfortable learning new programs and processes.
Invoicing & Payment Responsibilities
Process customer invoices
Review information for accuracy
Post payments to applicable accounts
Process credit card payments
Maintain accurate transaction information
Organize applicable payment and invoice documentation
Identify discrepancies and communicate questions to appropriate personnel
Accuracy and attention to detail are especially important when working with customer payments and financial information.
Administrative Responsibilities
Maintain filing systems
Copy and organize documents
Respond to emails
Perform routine data entry
Maintain customer and company records
Assist coworkers with general office support
Keep front desk and administrative areas organized
Complete additional clerical projects as assigned
Preferred Qualifications
Previous Office Assistant experience
Front Desk Clerk experience
Administrative Assistant experience
Customer service experience
Data-entry experience
Invoice-processing experience
Payment-posting experience
Credit card processing experience
Construction industry office experience
Rental or inventory system experience
Bilingual English/Spanish skills
Working Interview Process
Qualified candidates will participate in a working-interview process.
Working Interview #1:
Wednesday | 8:30 AM 12:30 PM
Candidates who successfully complete the first working interview may be invited back for a second working interview.
An official employment offer will be made after successful completion of the interview process.
Screening Requirements
Candidates must successfully complete:
Drug screen
Standard OSCN background check
Key Skills for Success
Computer proficiency
Data-entry accuracy
Customer service
Professional phone communication
Invoicing
Payment processing
Organization
Email communication
Multitasking
Attention to detail
Software learning ability
Professionalism and reliability
Work Environment
Professional front office environment
Regular interaction with customers, visitors, and coworkers
Frequent computer, telephone, email, and data-entry responsibilities
Combination of customer-facing and administrative work
Detail-intensive responsibilities involving invoices, payments, and customer information
Stable MondayFriday | 7:30 AM 4:30 PM schedule
Professional business-casual appearance expected
Why You'll Want This Opportunity
Starting pay of $17.00/hour
Stable MondayFriday daytime schedule
No regularly scheduled weekend work
Build valuable office administration experience
Develop invoicing and payment-processing skills
Gain experience with rental and inventory software
Combination of customer service and administrative responsibilities
Bilingual candidates are encouraged to apply
Great opportunity for someone looking to grow into broader office administration, invoicing, and customer service responsibilities
Ready to Apply?
Apply today for immediate consideration or call/text 918-582-0522 for more information.
You can also apply in person at:
Stand-By Personnel Tulsa Skilled Division
1531 E. 2nd St.
Tulsa, OK 74120
MondayFriday | 8 AM 4 PM