| Location | Maple Plain, MN |
| Salary | $25–$30 Per Hour |
Were looking for a Customer Service Representative to deliver a positive, professional customer experience by answering questions, resolving issues, and guiding customers to the right solutions. Youll be the first point of contact and play a key role in building trust and loyalty.
Salary Range: $25.00 - $30.00 per hour
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Dental Insurance
Vision Insurance
Life Insurance
Tuition Reimbursement
Responsibilities
Answer inbound calls, emails, and/or chats and respond promptly and professionally
Resolve customer questions related to billing, account updates, product/service information, and general support
Document interactions accurately in our systems (CRM/case management)
De-escalate concerns and find solutions that meet customer needs and business guidelines
Follow established workflows, scripts, privacy standards, and compliance requirements
Partner with teammates and other departments to solve more complex issues
Identify common customer pain points and suggest process improvements
1+ year of customer service experience (call center, retail, hospitality, or office setting preferred)
Strong communication skills (clear, friendly, and professional)
Comfort using multiple systems at once (CRM, email, knowledgebase, phone tools)
Ability to stay calm under pressure and handle challenging conversations
Strong attention to detail and ability to follow procedures
Reliable attendance and a team-first attitude