Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.
Responsibilities:
Oversee financial aspects of local business
Proactively engage existing customer base via outbound calls
Provide excellent customer service to existing and new customers
Manage customer work orders, invoicing and billing via business management software
Manage technicians, service schedules, and vehicle routing
Manage inventory of materials and chemicals
Sell initial and recurring service to residential pool owners via inbound calls
Requirements:
A Sales-focused individual with experience
Excellent customer service and communication skills
Computer savvy with strong software user skills
Positive can-do attitude
Highly organized with strong attention to detail
Ability to manage a team of technicians
Familiarity with Profit & Loss statements, and comfortable with numbers
Additional details:
Full-time position with typical hours of 8am-5pm, Monday-Friday
Some weekend work and additional hours required during busy times of year (spring and fall)
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.