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Review Vacancy
Date Posted 04/27/26
Applications Due05/02/26
Vacancy ID214881
NY HELPYes
AgencyCorrections and Community Supervision, Department of
TitleOffice Assistant 2 (Customer Service) (NY HELPS)
Occupational CategoryClerical, Secretarial, Office Aide
Salary Grade09
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $52413 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Workweek Mon-Fri
"Other" Explanation Day shift - exact work hours will be discussed during interview.
Hours Per Week 37.5
Workday
From 8 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Albany
Street Address NYS Department of Corrections and Community Supervision- Industries (Corcraft)
550 Broadway
City Menands
StateNY
Zip Code12204
Duties Description To be discussed at interview.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). (*Please see below for further information).
Non-Competitive Appointment: One year of experience where most work time is spent performing various communication tasks centered on customer service, and primarily, but not exclusively, deal with the general public.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to complete an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Some positions may require additional credentials or a background check to verify your identity.
Name Katrina Truax -Human Resources Specialist 1
Telephone (518) 457-9960
Fax (518) 453-8463
Email Address Katrina.Truax@doccs.ny.gov
Address
Street NYS Department of Corrections and Community Supervision
1220 Washington Avenue, Bldg. 4
City Albany
State NY
Zip Code 12226
Notes on ApplyingTo apply, please send your cover letter, and resume, preferably as a PDF attachment to Katrina.Truax@doccs.ny.gov with the position title and vacancy ID # listed in the subject line of the email. Failure to include the required information may result in your resume not being considered for this position.
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