Office and Operations Coordinator

Office & Operations Coordinator

Reports To: Chief Operating Officer
Status: Full-Time (40 Hours Per Week)

About BC Holdings (BCH) & Buckingham Legacy (BL)

BC Holdings of TN, LLC (BCH) is an award-winning financial wellness education company with more than 25 years of experience helping individuals, families, employers, and organizations improve their financial futures through unbiased financial education. Unlike many organizations in the financial services industry, we do not sell financial products. Our sole focus is education, empowerment, and helping people build wealth the right way.

Our mission is simple: to build wealth in all communities for generations.

In addition to BCH, we are launching Buckingham Legacy (BL), a holding company focused on developing and growing new businesses, products, and initiatives. This position provides a unique opportunity to support both an established company and a growing enterprise, gaining exposure to business operations, strategic growth, and entrepreneurship.

At BCH, success is measured not only by business results but by the number of lives we impact. We are looking for someone who wants more than just a job—someone who wants to be part of a mission-driven organization committed to changing lives through financial wellness.

Why Join BCH?

This is not a traditional office coordinator position.

If you are looking to be challenged, grow professionally, work directly with company leadership, and make a meaningful impact on individuals and families across the country, this opportunity is for you.

The Office & Operations Coordinator serves as a key member of our team, supporting both BCH and Buckingham Legacy while helping ensure operational excellence, exceptional client experiences, and the successful execution of company initiatives.

No two days are exactly alike. One day may involve coordinating a client workshop, managing travel arrangements, or supporting a marketing initiative. Another may involve assisting with a new business venture, improving internal processes, or helping leadership execute strategic priorities.

This position is ideal for a highly organized, proactive professional who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping people, projects, and processes moving forward.

Successful candidates are often veterans, recent graduates, or early-career professionals who are eager to learn, contribute, and grow alongside an organization with a strong mission and culture.

Key Responsibilities

Operations & Administration

• Ensure office operations run efficiently and effectively
• Serve as liaison between BCH and building management
• Manage office calendars and scheduling
• Assist with employee onboarding activities
• Coordinate office organization, filing systems, and supply management
• Manage incoming and outgoing mail

Client Experience & Program Support

• Serve as a point of contact for client inquiries and requests
• Respond to emails and telephone calls professionally and promptly
• Coordinate workshop logistics with clients and participants
• Assist with maintaining and updating workshop materials and presentations
• Support the delivery and quality of BCH programs and services
• Assist with DFW system administration and maintenance

Sales & Marketing Support

• Prepare quotes and proposals using company templates
• Support the sales team with administrative and client service needs
• Coordinate company meetings, events, and training sessions
• Manage relationships with social media and marketing vendors
• Participate in product development and continuous improvement discussions

Executive & Strategic Support

• Book and manage travel arrangements
• Assist leadership with special projects and strategic initiatives
• Support priorities and deadlines across BCH and Buckingham Legacy
• Identify opportunities to improve processes, efficiency, and client experiences

What We're Looking For

Required Qualifications

• Associate's or Bachelor's Degree, or equivalent professional experience
• Minimum of 3 years of office administration, operations, customer service, or related experience
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities simultaneously
• High attention to detail and follow-through
• Ability to work independently and as part of a team
• Professionalism, integrity, and discretion

Preferred Skills

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with social media platforms
• Experience with Zoom, Microsoft Teams, and WebEx
• Canva, Adobe, Trainual, Acuity, and Constant Contact (helpful but not required—we will train)

What Makes Someone Successful in This Role?

• Takes initiative without waiting to be asked
• Enjoys solving problems and improving processes
• Thrives in a fast-paced environment with changing priorities
• Is dependable, accountable, and resourceful
• Enjoys working with people and providing exceptional service
• Has a positive attitude and a desire to learn
• Wants exposure to multiple aspects of business operations and leadership

Compensation & Benefits

Compensation

• Salary: $48,000 – $58,000, based on experience
• Mid-year and year-end bonus opportunities (historically totaling approximately $2,000–$5,000+ annually based on company and individual performance)
• New Hire Success Bonus following successful completion of the 60-day introductory period (typically $250–$750+ based on performance)
• Annual Service Recognition Bonus beginning after the first anniversary (starting at $250 and increasing by $100 each year of service)

Benefits

• 401(k) with 5% company match
• Immediate eligibility for 401(k) participation with no vesting period
• Subsidized health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Federal holidays
• Personal leave
• Maturity/Paternity leave
• Bi-weekly Flex Fridays
• Professional development opportunities

Stability, Growth & Culture

One of the things that makes BCH unique is our commitment to our team. Throughout our 25+ year history—including periods of economic uncertainty and challenging market conditions—we have consistently invested in our employees.

We have historically provided annual salary increases and bonus opportunities because we believe that when our people grow, our organization grows.

At BCH, you will have the opportunity to work directly with executive leadership, contribute ideas, take ownership of meaningful projects, and help shape the future of both an established company and a growing holding company.

Additional Information

• Primary work location is onsite
• Hybrid schedule with bi-weekly Flex Fridays
• Minimal travel required
• Employment and compensation are provided by BC Holdings of TN, LLC (BCH). While this role supports both BCH and Buckingham Legacy (BL), Buckingham Legacy is not the employer of record.

Join a team that is passionate about helping others build wealth, improve their financial futures, and create lasting generational impact. This position will remain open until the perfect candidate is found.