Office And Facilities Services Coordinator

Job Description:

This Full Time role works in person Monday-Friday at our beautiful Central Ohio corporate office and once a week, checks on a second, local office.

At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.

With over 340 communities across 25 states, we are the nation's largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.

PURPOSE

As our Office and Facilities Coordinator, you will have a highly visible role coordinating and supporting daily corporate office operations to ensure a welcoming, organized, safe, and efficient workplace environment. Through office administration, employee and visitor support, vendor coordination, and facilities-related services, you will enhance the overall employee experience and ensure smooth business operations.

ESSENTIAL FUNCTIONS

• Coordinate and support the day-to-day operations of the corporate office to maintain a professional, organized, safe, and efficient work environment for employees and visitors.
• Serve as a primary resource for workplace support services, including employee workspace readiness, access management, office logistics, and general operational needs.
• Manage office supplies, workplace amenities, equipment, and other business resources by monitoring inventory levels, coordinating procurement activities, and ensuring availability of necessary materials.
• Coordinate shipping, receiving, and distribution activities to support business operations and employee needs.
• Support meetings, training sessions, and company events through coordination of space, materials, logistics, and workplace services.
• Coordinate facility-related services by serving as a liaison with property management, contractors, and service providers, ensuring maintenance requests, repairs, inspections, and other building-related matters are addressed in a timely manner.
• Maintain common areas, conference rooms, kitchens, storage spaces, and other shared work environments to support cleanliness, organization, functionality, and employee satisfaction.
• Track vendor services, purchases, invoices, and work completion to support operational effectiveness and adherence to departmental processes.
• Monitor the physical condition of the workplace, perform furniture assembly, coordinate relocation and preparation of offices, and other general upkeep activities within the scope of the position.
• Proactively identify workplace, maintenance, safety, and operational concerns, escalating issues and coordinating resolution as appropriate.
• Promote a positive workplace experience by delivering responsive customer service and fostering a welcoming environment for employees, visitors, vendors, and other stakeholders.
• Perform other duties as assigned in support of departmental and organizational objectives.

EXPECTATIONS

• Demonstrates and maintains a positive, professional, welcoming manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
• With respect to Resident Rights, ensure all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
• Performs other duties as assigned.

Education: High School Diploma or GED required.

Experience: Minimum of 3 years' experience in office coordination, facilities support, hospitality, property management, or similar role.

Skills:

• Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
• Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
• Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
• Must have basic maintenance/repair skills with the ability to safely utilize general power tools and equipment.

Travel: Rare

Licensure: Valid driver's license, automobile insurance and compliance with National Church Residences' motor vehicle policy is required.

Vision: Normal: Consistent with standard workflow.

With respect to said job description, estimate the daily time spent performing the following activities.

Rare ( R) = 0-24%; Sometimes ( S) = 25-49%; Frequent ( F) = 50-74%; Continuous ( C) = 75% plus

S = Climbing F = Stooping Lifting / Carrying; F = 10-25 lbs.

F = Standing F = Pushing F = 26-50 lbs.

S = Sitting F = Pulling S = 51-75 lbs.

F = Walking R = Driving ` R = 76 plus lbs.

Working Conditions: General Office working conditions, however worker will be subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees) and conditions that are somewhat disagreeable; elements such as noise, dust, heat and oil exist but not to the extent of being continuously disagreeable.

Consequences of Errors: Moderate monetary responsibility.

Supervision Received: General supervision: Employee generally operates by himself/herself checking with supervisor when in doubt.

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family

• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account

• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support

• Parental Leave paid at 100% for four weeks

• Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers.

• Company provided Life & ADD insurance and Disability coverage.

• Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness.

• Flexible Spending Accounts for Dependent Care and Transportation & Parking

• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses

• Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100%

(Programs vary depending on Full Time, Part Time or Contingent Status)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.