Description
Jim Dandy Sewer & Plumbing has proudly served the Puget Sound area for over 115 years. We are seeking an Office Administrator to assist in providing an exceptional customer experience. This is a great opportunity to be a part of a long-standing company. The ideal candidate is organized, proactive, and comfortable working in a fast-paced, hands-on environment.
In addition to great pay, we offer excellent benefits including:
- 100% employer paid premiums on medical, dental and vision insurance
- 401k and 401k Roth plan with up to 4% match in addition to your income invested
- Employer paid long-term disability insurance
- Employer paid life insurance
- 1 floating holiday
- 6 paid holidays
- Paid vacation
- Paid weekly
Responsibilities Include:
- Answer incoming phone calls; respond to customer inquiries
- Assist in coordinating service appointments
- Follow up calls on estimates left with customers
- Prepare cash deposits and print checks
- Prepare weekly reports and monthly statements
- Receive, review, and input customer billing information into work orders
- Prepare and issue accurate customer invoices based on complete work orders
- Assist in processing payments, tracking receivables, and tracking payables
- Communicate with vendors, clients, subcontractors, and inspectors as needed
- Acquire necessary permits for scheduled projects
Requirements
- 2+ years of experience in an administrative role, preferably in a trades or construction environment
- Strong attention to detail
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Excellent customer services skills
- Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment
- Familiarity with scheduling or field service software (e.g., ServiceTitan, Jobber, or similar) a plus
- Professional appearance and demeanor
- Valid driver's license and clean driving record
- Great work ethic