Office Administrative and Customer Support - Facilities Administrative Assistant

Mindlance

  • Greenville, NC
  • 11 days ago

    Highlights

    Educate Individuals: On the process of new equipment being put into SAP, Adobe process, flow of the equipment library, and work order retention period. " Create Notifications: For the site and projects as received (via email, voicemail, or phone call).

    Numbers & Facts

    LocationGreenville, NC

    Description

    Facilities Administrative Assistant Job description
    Enter and Review Forms in Adobe
    " Forms data entry request: Enter data request form, PM request form and change request forms into 28SAP.
    " Decline Forms: When not aligned with procedures or sent to incorrect team (e.g., Form-493 should be sent to the storeroom)
    " Save and Attach: Completed forms to the appropriate FLOC, MP, and/or equipment
    Process Work Orders and PMs for TECO
    " Review: Work orders and PMs for completion (check damage codes, completion comments, and signatures)
    " Enter: Craftsman, completion comments, codes, and craftsman date in SAP (TECO)
    " Scan: Completed work orders and PMs to generate electronic versions
    " Attach: Work orders and PMs in SAP
    " File: Place work orders and PMs in chronological order and staple duplicates, if applicable
    Generate Notifications for the Site and Work Orders Charged to a Project
    " Create Notifications: For the site and projects as received (via email, voicemail, or phone call)
    Generate Manual Calls
    " Create Manual Calls: As received, generally through email
    Print PMs
    " Print: PMs and place them in appropriate pick-up boxes
    " Mail: If applicable, place PMs in internal mail envelope and send courtesy email
    " Notify: Individuals without a craft box of their upcoming due PMs via email
    " Re-print: PMs as requested
    Generate Spreadsheet for New Equipment
    " Create Spreadsheet: For all new equipment to be sent and added to global TrackWise
    " Notify: Send email to inform the group that this task is completed for the week or month
    SAP Updates
    " Make Updates: Administrative updates/changes received through email
    Audit Requests
    " Pull and Scan: Work orders and PMs as requested for customer and regulated agency audits.
    Other Administrative Tasks related to CMMS Maintenance Management
    " Generate Work Centers
    " Educate Individuals: On the process of new equipment being put into SAP, Adobe process, flow of the equipment library, and work order retention period
    " Research POs: Tied to provided FLOCs
    " Route Forms: Via Adobe
    " Hand Deliver PMs
    " Other duties assigned

    Core Competencies
    1. Attention to Detail
    o Thoroughly checking forms, work orders, PMs, and cal forms for accuracy and completeness.
    o Ensuring all data entered in SAP and other systems is correct and up to date.
    2. Organizational Skills
    o Efficiently filing and organizing documents, forms, work orders, and PMs in chronological order.
    o Managing multiple tasks and ensuring timely completion of all responsibilities.
    3. Communication Skills
    o Effectively communicating with team members and other departments via email, phone, and in-person.
    o Providing clear and concise instructions and education on processes and procedures.
    4. Problem-Solving Skills
    o Identifying discrepancies in forms and work orders and taking appropriate actions.
    o Resolving issues related to the incorrect routing of forms and other administrative tasks.
    5. Time Management
    o Prioritizing tasks to ensure critical tasks are completed first.
    o Managing time efficiently to handle multiple responsibilities without compromising on quality.
    Ability Requirements
    1. Analytical Ability
    o Reviewing and analyzing forms, work orders, and PMs for compliance with procedures and accuracy.
    o Checking calibration test points and other technical details to ensure they meet standards.
    2. Technical Aptitude
    o Understanding and utilizing technical terminology and concepts related to maintenance management and calibration.
    3. Adaptability
    o Adjusting to changes in procedures and priorities as needed.
    o Learning new software and systems quickly to stay current with job requirements.
    Computer-Based Requirements
    1. Proficiency in SAP
    o Entering data and updates accurately in SAP (TECO).
    o Attaching and managing electronic versions of work orders and PMs in SAP.
    2. Adobe Acrobat
    o Entering and reviewing forms in Adobe Acrobat.
    o Routing forms via Adobe and ensuring correct processing.
    3. Microsoft Office Suite
    o Using Excel to generate spreadsheets for new equipment.
    o Communicating via Outlook for email correspondence.
    4. Scanning and Document Management Systems
    o Scanning completed work orders, PMs, and cal forms to create electronic versions.
    o Efficiently storing and retrieving documents from electronic management systems.

    EEO:

    Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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