Are you an experienced affordable housing professional who enjoys compliance, organization, and helping residents navigate the certification process? We're seeking a detail-oriented Occupancy Specialist to join our team in Norfolk, VA.
This is an excellent opportunity for someone with affordable housing experience who thrives in a fast-paced environment and takes pride in maintaining accurate files, ensuring compliance, and delivering exceptional customer service. If you're looking for a long-term career with a growing property management company, we'd love to hear from you.
Schedule
- Monday-Friday, 8:00 AM-5:00 PM
- Full-time position
What You'll Do
- Complete annual and interim recertifications in accordance with HUD and affordable housing guidelines
- Process resident paperwork accurately and efficiently while meeting compliance deadlines
- Maintain resident files and ensure all documentation is complete and audit-ready
- Manage MORS requirements and assist with compliance reporting
- Work closely with residents to gather required documentation and explain program requirements
- Collaborate with onsite management to ensure occupancy and compliance goals are met
- Provide exceptional customer service while maintaining confidentiality and professionalism
- Assist with audits, file reviews, and other compliance-related responsibilities
Requirements:
- Requires High School Diploma or GED with a minimum of 2 years related property management experience and familiarity with the recertification process
- Extensive knowledge of property management software, OneSite experience a plus
- Proficient with Microsoft Office Suite or related software
- 2+ years' experience in property management with EIV experience
- Knowledgeable with respect to affordable housing programs, federally-assisted, and all State and local housing regulations