Oberlin - House Person

Reports To: Executive Housekeeper

FLSA Status: Non-Exempt

Position Summary

A House Person is responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel.

Responsibilities

• Cleaning furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool, and public restrooms
• Sweeping and vacuuming floors, hallways, and stairwells
• Stocking room attendant carts with supplies
• Maintaining shelf organization in the storerooms
• Replenishing storerooms supplies
• Pulling linens from guest rooms as needed
• Removing trash and dirty linens from room attendant carts
• Reporting maintenance problems or completing work order repairs
• Spot cleaning walls, carpets, light fixtures, etc.
• Storing room attendant carts at the end of the day
• Delivering special request items such, such as cribs, to guest rooms
• Listening and responding to guests' requests or complaints
• Providing information to guests about hotel services, facilities, and other amenities
• Providing information to guests about local attractions and services

Requirements

• Strong initiative and work ethic
• Punctual, reliable, and regular attendance
• Strong attention to detail
• Customer-service oriented
• Ability to work in a fast-paced environment
• Excellent interpersonal skills
• Strong multitasking and organizational skills
• Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.