Oberlin - Chief Maintenance Engineer

Reports To: General Manager FLSA Status: Exempt

Position Summary

The Chief Maintenance Engineer is responsible for the maintenance of the hotel's building and grounds and the operation of its equipment and mechanical/electrical systems, as well as the overall safety and security of the hotel and its associates.

Responsibilities

• Reviews maintenance problems, complaints, and work orders to prioritize and schedule work assignments
• Monitors and inspects assigned work
• Performs troubleshooting, diagnostics and repairs of malfunctioning electrical/mechanical systems and equipment
• Inspects property to identify potential and current needs
• Plans and executes ongoing maintenance programs
• Estimates department expenditures for budget purposes and assists with the capital budget process
• Solicits bids from contractors, evaluates their proposals and ensures work is completed to specifications
• Coordinates with local health, safety, fire and building inspectors to ensure compliance with all applicable codes and regulations
• Performs preventative maintenance assignments on a scheduled basis
• Services the hotel's pool, including adjusting chemicals and cleaning filters
• Completes maintenance logs and updates all vendor/contractor files
• Maintains the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting)
• Maintains a passing score on the Quality Hospitality maintenance and security audit
• Maintains hotel brand service and product standards
• Recruits, selects and trains a skilled and motivated workforce
• Listens and responds to guests' requests and/or complaints
• Coordinates and maintains effective relations with other departments in the hotel to promote excellent guest service
• Is aware of all departments' roles and responsibilities. Coordinates with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.
• Attends and participates in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues

Requirements

• Prior maintenance experience is required - prior maintenance experience in a hospitality setting is preferred
• Proven working experience and knowledge of proper maintenance processes, means, methods, and standards
• Strong initiative and work ethic
• Punctual, reliable, and regular attendance
• Strong attention to detail
• Customer-service oriented and excellent interpersonal skills
• Ability to work in a fast-paced environment
• Excellent communication skills - verbal and written
• Excellent interpersonal skills
• Excellent time and project management skills
• Valid driver's license and Department of Motor Vehicles Report
• Must have and maintain a valid driver's license and meet the required criteria for driving a company vehicle
• Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.
• Ability to obtain and maintain a valid Certified Pool Operator (CPO) certification