Nursing Operations Specialist

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Nursing Operations Specialist (NOS) reports to the Chief Nursing Officer and provides daily support for nursing operations to include integration of system-wide initiatives, research and development, collaboration with multiple Nursing departments for the creation and delivery of content for training materials, policies and procedures, etc., and identification of gaps in Nursing performance to ensure the standardization and best practices for Harris Health Nursing Services.

The NOS is responsible for creating and maintaining an environment that cultivates exemplary patient care. As a member of the nursing leadership team, the NOS establishes a setting that supports professional nursing practice and empowers nurses to provide safe, effective, compassionate, and efficient nursing care in collaboration with all health care disciplines. The NOS ensures compliance with standards established by professional nursing organizations, national, state, and local regulatory agencies; and institutional policies and procedures. The NOS is accountable for nursing practice that upholds high standards of integrity and ethical behavior. The NOS mentors others, role models professionalism, and participation in activities such as nursing organizations, nursing research, the community.

Minimum Qualifications

Degree:

a) Master's Degree: Holds at least one (1) of the following in Nursing: Bachelors, Masters, or Doctoral degree (Master's of Science in Nursing (MSN) Preferred)

Licensure/Certification:

a) Registered Nurse: Licensed to practice as RN in the state of Texas

b)Nurse Executive Board Certified (Or) Crtfd Nrs Admin, Adv (08-NEA) (Or) Certfd Nurse Mngr & Leader (Or) Certifd in Exe Nrsng Practice To be completed within two (2) years, if not held at the time of appointment

c) Clinical Specialty: Relevant clinical specialty certification (Preferred)

d) Basic Life Support: From an American Heart Association or Red Cross approved program

Work Experience:

a) Five (5) Years Work Experience: Five (5) years of RN experience with at least three (3) years of work experience in related clinical area of practice

b) Two (2) years of project/program, management experience with increasingly complex projects in a nursing department required.

c) Information Technology or Nursing Informatics preferred

Management Experience:

a) Two (2) Years Work Experience: Related management/leadership experience

Communication Skills:

a) Above Average Verbal (Heavy Public Contact)

b) Exceptional Verbal (e.g., Public Speaking)

c) Writing/Correspondence:

1) Must have excellent oral and written skills.

2) Must have good organizational skills and be able to demonstrate both analytical and statistical skills.

3) Must be able to communicate effectively with all levels of internal and external personnel.

4) Must have excellent presentation skills, and personal computer skills in MS Word, Power Point, Access and Excel software.

5) Must have strong EMR documentation skills.

6) Must have strong database management skills.

7) Must demonstrate ability to mine, analyze, collate

and trend data.

8) Must be able to prepare project schedules, budgets and reports.

d) Writing/Reports

Proficiencies:

a) PC

b) MS Office

Job Attributes:

Knowledge/Skills/Abilities:

a) analytical abilities

b) Medical Terminology Knowledge

c) Statistical Knowledge and Abilities

d) Design Knowledge and Skills

e) Research Knowledge and Abilities

Work Schedule:

a) Flexible

b) Holidays

c) On-Call

d) Travel

e) Weekends

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