Overview:
Location: Jacksonville, FL
FTE: Full-Time (.9 FTE)
️Shift: Days - 8:00AM - 4:30PM
Distinguishes the cancer services line by providing support for the patient experience, as well as improving access and overall customer satisfaction. Acts as a liaison between the physician, the patient, and other hospital staff. Assists physicians in the outpatient clinic and process requests by physicians and patients.
Responsibilities:
Key Responsibilities
- Supports an exceptional patient experience throughout the cancer care journey.
- Helps improve patient access to cancer services and overall satisfaction.
- Serves as a liaison between patients, physicians, and hospital staff.
- Assists physicians with outpatient clinic activities.
- Processes and coordinates requests from physicians and patients.
- Facilitates communication and helps ensure timely follow-up on patient needs.
- Promotes coordinated, patient-centered care across the cancer services line.
Qualifications:
Minimum Qualifications
Age of Patients Served
- Adults (18–64 years)
- Geriatric patients (65+ years)
Education
- Associate’s Degree required
- Graduate of an accredited school of nursing
- New hires effective June 14, 2017, must obtain a BSN within three (3) years of hire or transfer
- Employees hired/transferred between August 1, 2013, and June 13, 2017, must follow the requirements outlined in their offer letter and job description
- Employees hired/transferred prior to August 1, 2013, are grandfathered
- BSN preferred
Licensure & Certifications
- Licensed to practice nursing in the State of Florida
- BLS from the American Heart Association
- Professional nursing certification preferred
Required Skills
- Strong nursing assessment skills
- Strong patient and physician communication skills
- Familiarity with patient care equipment
- Knowledge of Joint Commission (JCAHO) and OSHA standards applicable to Radiation Oncology nursing
Experience
- Less than one year of related experience required
- 1–2 years of Oncology experience preferred