Now Hiring for 2027 - Client Advisor & Showroom Team - San Francisco

Roles:

• Client Advisor: host one-on-one consultations in person and online. Guide clients through design and customisation, prepare quotes and look after aftercare. Full-time and part-time opportunities are available. Part-time roles are two to four days a week, including Saturdays and/or Sundays.
• Showroom Coordinator: keep the showroom running smoothly. Manage bookings, orders, stock, postage and aftercare, and support the team with day-to-day operations. Full-time role.
• Assistant Showroom Manager: lead the team alongside the Showroom Manager. Coach Client Advisors, run the daily roster and step in to lead the showroom when needed. Full-time role.
• Showroom Manager: lead the showroom. Build and develop your team, drive performance against targets and set the standard for an exceptional client experience. Full-time role.

Availability:
Weekend availability is essential for most roles. Full-time roles include one weekend day, Saturday or Sunday, depending on the role. Tell us your preferred days when you apply.

What we offer:

• A competitive base salary plus a monthly performance bonus
• A calm, appointment-only showroom, with no counter browsing or chasing foot traffic
• A supportive, collaborative team and clear paths to grow from Client Advisor into senior and leadership roles in a global business
• Generous staff discounts on our fine jewellery, plus discounts for friends and family
• An extra week of paid leave each year to volunteer for a charity close to your heart
• Sponsorship of a child in need for every team member who joins our family

What happens next:
We're building our 2027 team now. Once you register your interest, you'll receive a short behavioural assessment by email. This is the next step in our process and needs to be completed before we can move you forward. There are no right or wrong answers. It helps us understand how you like to work and how you might fit with the team. Once it's completed, we'll move you to the next stage: submitting a short video interview. From there, we move to our formal and in-person interview stages, and as roles open we'll match you to the next one that suits your strengths and availability.

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